Overview
Remote
On Site
Full Time
Skills
IT Consulting
Managed Services
Recruiting
Artificial Intelligence
Cyber Security
Enterprise Architecture
Value Engineering
Lean Methodology
Shipping
Leadership Development
Finance
Accounting
Business Administration
Critical Thinking
Leadership
Process Modeling
Strategic Management
Strategic Planning
Roadmaps
Translation
Business Operations
Procurement
Vendor Management
Decision-making
Team Leadership
Reporting
Partnership
Sales
Workflow
HubSpot
Salesforce.com
Analytics
Product Development
Process Optimization
Google Tag Manager (GTM)
Customer Service
Organizational Structure
Clarity
Performance Appraisal
Talent Management
Business Strategy
Program Management
Project Management
Analytical Skill
Productivity
Microsoft Word
Microsoft Excel
Microsoft
IOS Development
Microsoft Office
Microsoft Outlook
Problem Solving
Conflict Resolution
Multitasking
Attention To Detail
Management
English
System Integration Testing
Communication
Writing
Health Insurance
Insurance
Team Building
Collaboration
Wiki
Knowledge Base
Status Reports
Account Management
Job Details
About US:
At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we've been challenging the status quo of the consulting industry serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.
Position Summary:
We are seeking a strategic, systems-oriented Operations Manager to join our team. They should hate recurring meetings and be obsessed with shipping new processes that are adopted by 50% of the audience. This role is ideal for someone who thrives on solving complex cross-functional challenges, streamlining operational processes, and enabling teams to execute with clarity and efficiency. The Operations Manager will also participate in a WhatsApp-based Business Operations Peer Group, a collaborative community of operations leaders focused on continuous learning, shared problem-solving, and leadership development.
Experience and Education Requirements:
- Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
- A minimum of 5 years of experience in operations.
- Proficiency in analytical and computational skills, critical thinking, and attention to detail.
- Demonstrated leadership with strong oral and written communication skills.
- Experience with process design and automation.
Essential Job Functions, Duties, and Responsibilities:
- Corporate Operations & Strategy.
- Drive cross-functional alignment with corporate strategy, vision, and operating principles.
- Support strategic planning cycles, including annual planning and multi-year roadmaps.
- Facilitate the translation of strategy into actionable team goals and milestones (OKRs).
- Maintain operational rhythms (e.g., planning cadences, performance reviews).
- Business Operations Execution.
- Identify automation and tooling opportunities to drive internal efficiency.
- Own and improve internal business operations processes such as:
- Procurement, contract/vendor management, and admin systems.
- Project and program management for critical initiatives.
- Internal decision-making frameworks and governance protocols.
- Lead OKR tracking, team coordination, and reporting efforts.
- Revenue Operations Partnership.
- Collaborate with Revenue and GTM teams to:
- Automation & Tooling: Optimize the internal tech stack to create operational efficiencies and reduce manual overhead.
- Improve sales and customer success workflows.
- Manage the RevOps tech stack (e.g., Hubspot, Salesforce).
- Deliver analytics to inform pipeline, retention, and revenue strategies.
- Collaborate with Revenue and GTM teams to:
- Product & Customer Operations.
- Support Product teams with tooling, data, and programmatic infrastructure.
- Collaborate on product development life cycle, process optimization, and delivery.
- Ensure seamless handoff and communication between Product, GTM, and Customer Operations.
- People Operations & Enablement.
- Partner with People Ops and functional leaders to drive:
- Organizational structure reviews and role clarity.
- Employee experience programs and internal communication.
- Performance review process and talent development initiatives.
- Use operational data to identify trends and opportunities across the organization.
- Partner with People Ops and functional leaders to drive:
Knowledge, Skills, and Abilities:
- 4 7 years of experience in Business, Strategy, or Operations roles (e.g., BizOps, RevOps, Program Management, or similar).
- Strong project management, analytical thinking, and cross-functional communication skills.
- Experience working in high-growth environments and collaborating across departments.
- Comfortable managing tools and systems, from planning platforms to productivity suites.
- Familiarity with OKRs, operational cadences, and team enablement practices.
- Skills (level of proficiency):
- Computer proficient in using Microsoft (Word & Excel) on a Microsoft or iOS platform, Google Suite, Microsoft 365, SharePoint, and Outlook.
- Organization maintaining tasks and objects in a logical arrangement so they are easily located and prioritized.
- Problem-solving discovering, analyzing, and fixing issues that need attention.
- Time Management sets priorities, creates SMART goals for self and team, and manages it all appropriately for success.
- Abilities (capable of performing):
- Be efficient at multitasking and be able to prioritize and manage projects from concept to completion.
- Must be proactive, detail-oriented, know how to solve problems, and execute in a timely fashion.
- Ability to be empathetic to the needs of employees, management, and the company's best interests.
- Collaborative team member.
Physical Requirements:
The physical demands described here are representative of the above essential job functions and must be met by an employee for successful performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Job Functions.
- Must be able to work indoors in a home-office setting with minimal outside interruptions or distractions.
- Must be able to listen, hear, and talk in the English language; second languages are a bonus and may be utilized in certain circumstances.
- This position is not very active and requires employees to frequently stand or sit for long periods of time at a desk and computer while using a phone.
- Regularly required to walk, kneel, stoop, crouch, reach, lift, carry, push, and pull.
- Ability to have clear communication verbally and/or in writing.
- Must be able to lift 10 pounds list how frequently (frequently/ occasionally/ sometimes/ with assistance).
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
Additional Responsibilities:
- Participate in OP monthly team meetings and participate in team-building efforts.
- Contribute to OP technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.