Overview
On Site
Hybrid
Depends on Experience
Contract - W2
Contract - 6 Month(s)
Skills
ServiceNow Platform
ITIL
ITSM
JavaScript
Python
Go
MySQL
MariaDB
PostgreSQL
Angular
NowAssist
AgentAI
Service Portal development
UI Builder
Service Catalog
Flow Designer
IntegrationHub
Job Details
Sr. Software Engineer (ServiceNow Platform)
We re looking for a Senior ServiceNow Developer with strong software engineering skills to design, build, and support scalable solutions on the ServiceNow platform.
Key Responsibilities:
- Design, develop, and customize applications on the ServiceNow platform to meet business needs.
- Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
- Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
- Utilize UI Builder to design and configure modern, scalable user interfaces.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Support CSM (Customer Service Management) implementations with configuration, customization, and integration.
- Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
Requirements:
- 8+ years of hands-on development experience on the ServiceNow platform.
- Strong expertise in Script Includes, Service Portal development, and UI Builder.
- Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
- Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
- Ability to work in Agile / Scrum methodology.
- Excellent problem-solving skills with strong communication and collaboration abilities.
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