Overview
On Site
Depends on Experience
Contract - W2
Skills
API
Accessibility
Agile
AngularJS
Auditing
Business Process
Communication
Dashboard
IT Service Management
ITIL
JavaScript
Project Portfolio Management
RESTful
Reporting
Responsive Design
Scripting
Scrum
ServiceNow
Software Development
UI
Usability
Usability Testing
User Experience
Workflow
Writing
Job Details
Responsibilities:
- 10+ years of expert level ServiceNow development. Must have a deep understanding of the platform, including scripting (JavaScript, Angular JS or relevant framework), REST API's, workflow development, UI development, workspaces and dashboards, reporting, security (ACLs) and update sets.
- Participate in the design, development, and implementation of enhancements of applications built on the Service-now platform.
- Extend Service Now functionality leveraging out of the box components or writing JavaScript / API's etc.
- Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.
- Background in either software development or IT Service management
- Understanding of ITIL concepts and IT Service Management (ITSM) practices and procedures
- Understanding of Project Portfolio Management (PPM) practices and procedures
- Understanding of Agile based approach to software development (SCRUM experience a plus)
- Ability to work remotely and largely unsupervised, and to deliver to written requirements
- Effective communication skills via verbal and non-verbal methods.
- Implement best practices in UI/UX design, including responsive design, accessibility, and usability standards.
- Customize and configure ServiceNow applications to optimize user experience and streamline workflows.
- Conduct user testing and gather feedback to continuously improve the design and functionality of ServiceNow applications.
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