Help Desk Support Analyst - ONSITE

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 13 Month(s)

Skills

ProVision
ServiceNow
Leadership
Microsoft SharePoint
OS
M365

Job Details

Job Description:

***Crop to Crop resumes are accepted

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users

Required Skills:

Unpack boxes and stage for i-tagging

Organizing PCs and parts in stock rooms

Work tasks & perform data updates in ServiceNow system

Process PCs & delivery for State Surplus

Perform updates in AssetWorks system

Assist with PC pickups, deliveries, shipping

Assist with testing new PC models

Performing lifecycle replacements

Physical PC inventories

Provide PCs to customers

Image/Provision PCs

Use SharePoint for file management

Win 10, 11 knowledge preferred

Basic knowledge of Mac OS helpful

M365 knowledge preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chandra Technologies, Inc.