Desktop Engineer

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

Desktop Support

Location: Parsippany, NJ(Hybrid)

JOB SUMMARY:

• Performs general maintenance tasks on desktops, laptops, printers, mobile and other authorized devices
• Experience in supporting Executive staff
• Ability to support Windows 8/10 & MAC environment
• Should have experience supporting office audio & video equipment and conference rooms support.
• Experience supporting Google meet, Zoom or Microsoft Team.
• Prior experience in supporting mobile devices iPhone, iPad, Android
• Experience on ticketing systems for tracking and closure of tickets
• Resolve issues desk side, phone and via email
• Provide timely communication on resolution status
• Performs general maintenance tasks on desktops, laptops, printers and other authorized devices
• Should know how to add, modify users in Active Directory
• Knowledge of Organization Units
• Performs AD password reset and account unlocks
• Anti virus management
• Outlook / Office support