SAP Functional Support Consultant

Overview

Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Acceptance Testing
BMC Remedy
Business Operations
Communication
Distribution
Documentation
Finance
MRO
Management
Manufacturing
Performance Management
Preventive Maintenance
Project Management
Quality Management
Quantum Mechanics
Repair
SAP
SAP ECC
SAP FICO
SAP HANA
SD
Sales
ServiceNow
Training

Job Details

Overview:

Our client, a leading manufacturing firm, is preparing for a major SAP S/4HANA transformation, with PwC engaged as the primary implementation partner. To ensure continued operational stability during this transition, the organization is seeking experienced SAP professionals to provide internal support to users while their key support team members are focused on the implementation. These consultants will play a crucial role in sustaining day-to-day business operations, triaging and resolving tickets, and offering white glove service to internal stakeholders during this complex changeover. Version ECC 6.0 EHP8 SP20

Selected consultants will act as functional backfills, supporting business users across critical areas while the core team focuses on the S/4HANA transformation. Areas of coverage include:

  • Quality Management (QM)
  • Sales and Distribution (SD)
  • Maintenance, Repair, and Operations (MRO/PM)
  • Finance (FI/CO)

Responsibilities will include:

  • Providing Tier I and II SAP functional support for end users
  • Managing and triaging tickets with high professionalism and responsiveness
  • Collaborating with business leaders to resolve functional issues
  • Identifying workarounds, escalating critical issues, and ensuring minimal business disruption
  • Supporting UAT, training, or documentation efforts as needed
  • Offering guidance and insight to the transformation team where applicable

Must-Have Qualifications:

  • Strong hands-on functional experience with SAP ECC or SAP S/4HANA modules
  • Proven expertise in at least one of the following functional areas: Quality, Sales, MRO, or Finance
  • Excellent verbal and written communication skills, with a consultative approach
  • Ability to manage competing priorities in a dynamic environment
  • Experience supporting end users in a manufacturing environment is highly preferred
  • Ability to analyze recurring issues and recommend process or configuration improvements

Nice-to-Have Skills:

  • Exposure to SAP S/4HANA transformation or upgrade projects
  • Familiarity with service ticketing tools (e.g., ServiceNow, Remedy)
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