Salesforce Developer/Administrator - Hybrid WI or D.C.

We are seeking a highly organized and experienced IT Applications Engineer to serve as an expert technical resource contributing to the enterprise's strategic technology vision. The ideal candidate will contribute directly to technology architecture, software and integration development and will serve as a key strategic business partner to business units. This position is a Hybrid role based in Madison, WI or Washington D.C. 2-3 days per week onsite

Technical Skills and Domain Expertise

• Strong experience with Salesforce or CRM platforms is essential.




• Candidate should fall somewhere between an administrator and developer in terms of technical depth.


• Must be able to work hands-on within Salesforce.


• Nimble, the association management platform, is built on Salesforce, so deep CRM understanding is critical.




• Experience with association management systems or work in association-related organizations is a major plus.


• Understanding of the credit union industry is also beneficial.

Responsibilities:

Business Relationships

• Serve as a strategic business partner for the business, understanding and translating business needs into actionable IT strategies and solutions


• Bridge the gap between technical capabilities and business requirements by providing in-depth product knowledge and demonstrating how the solution can address specific business challenges and needs


• Conduct in-depth analysis of current business systems and applications, identifying areas for improvement and integration to enhance efficiency and productivity


• Serve as the technical lead for the NimbleAMS platform, ensuring its capabilities are fully leveraged to meet business objectives


• Design and propose optimal business processes and technology solutions, aligning with the organization's goals and industry best practices


• Establish strong relationships with cross-functional teams, including project managers, development teams, and business stakeholders, to facilitate effective communication and understanding of business requirements, ensuring successful project outcomes


• Responsible for clear communication and understanding between business units and IT stakeholders

Strategic Planning

• Own and develop of the comprehensive strategy for the enterprise technology vision that aligns with the organization's mission, vision, and goals. Collaborate with key stakeholders to define strategic priorities.


• Provides a progressive and well-informed perspective regarding IT best practices and how IT can evolve to best serve the organization


• Identifies new and innovative technologies and drives their adoption in alignment with enterprise priorities


• Balances innovation, efficiency and cost-effective solutions with a focus on technology that enhances our advocacy, product delivery, internal operations, and the member experience


• Responsible for the development of our long-term technology and business capability roadmaps. Helps to enable business process efficiency, anticipating future business needs and incorporating industry advancements and best practices.

Technical Expertise

• Lead, prioritize, and own the overall enterprise architecture approach for IT and the organization


• Contribute directly to the software development and integration efforts for our products and solutions


• Applies technical expertise and knowledge of best practices to guide IT and the business on issues related to the design, development, deployment and support of mission-critical information, applications and infrastructure


• Responsible for understanding business objectives and recommending sound and innovative technical solutions to meet those needs


• Create and maintain detailed technical documentation, architectural diagrams and workflows


• Report on project progress, challenges, and outcomes to internal and external stakeholders


• Stay up-to-date with emerging technologies to recommend enhancements

Problem Solving & Innovation

• Serve as a peer-leader, encouraging a culture of innovation, continuous improvement, and accountability while adhering to best practices


• Maintain a forward-looking approach to ensure innovation and best-in-class solutions and systems


• Diagnose and troubleshoot complex technical issues with creative solutions

Requirements:

• Bachelor's Degree in Information Systems, Data Management, Computer Science or related field


• Experience managing AMS/CRM solutions (NimbleAMS, iMIS, Fonteva, Salesforce or similar) in an association or nonprofit organization


• Expert understanding of association management systems (AMS) and/or customer relationship management (CRM) systems, including data models, workflows, and integrations


• Preferred: NimbleAMS and Salesforce (or other AMS' such as iMIS or Fonteva)


• Strong understanding of data integrity, security protocols, and enterprise IT standards


• Experience in application systems, data design, and deployment methodologies and techniques, and other architectural competencies including security and infrastructure design and deployment


• Strong understanding of software integration tools to connect different applications, data sources, and systems across the enterprise


• Preferred: Boomi (or other integration tools such as Informatica or Mulesoft)


• Experience supporting cross-functional teams in developing and maintaining enterprise systems and integrations


• Ability to lead and influence internal and external stakeholders across multiple levels of the organization


• High levels of technical skill and IT expertise, integrity, honesty, and the courage to make difficult yet necessary decisions


• Proven leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders


• Familiarity with system reporting tools and data management processes


• Preferred: PowerBI, Snowflake

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future