Enterprise GIS & IT Analyst (Natural Gas Utility)

Enterprise GIS & IT Analyst (Natural Gas Utility)

Location: New Orleans, LA - Onsite, Full Time

JOB SUMMARY / PURPOSE

We are seeking an IT/GIS Analyst to support the implementation and sustainment of the ArcGIS Utility Network platform for gas infrastructure. This role is critical in maintaining high-quality geospatial data, supporting enterprise GIS applications, and creating the documentation, training, and governance needed to scale GIS capabilities across the organization.

GIS Operations & Support

• Maintain and update geospatial and tabular datasets related to utility assets in ArcGIS Pro and ArcGIS Enterprise.

• Configure, test, and perform QA/QC for the ArcGIS Utility Network, including subnetworks, network rules, domains, and associations.

• Deploy and support web maps and field data collection applications (Field Maps, Survey123, Workforce).

Training, Documentation & Governance

• Develop clear SOPs and training materials for GIS tools, workflows, and editing practices.

• Onboard field and office staff with technical training sessions and one-on-one support.

• Contribute to GIS governance standards, data quality rules, and change management protocols.

Application Configuration & Automation

• Build dashboards, reports, and apps using ArcGIS Experience Builder, Web AppBuilder, and Dashboards.

• Create scripts and tools (Python, ModelBuilder, Arcade) to automate QA/QC, reporting, and data syncing/extraction.

System Integration & Data Management

• Assist in GIS data exchanges and workflows integrating with SCADA, AMI, and ETRM systems.

• Perform regular data validation and cleanup to ensure accuracy and integrity.

Cross-Functional Collaboration

• Partner with engineering, operations, and IT teams to document and refine GIS-enabled business processes.

• Troubleshoot GIS-related issues and promote best practices for both spatial and non-spatial OT solutions.

MINIMUM REQUIREMENTS

Education

• Bachelor's degree in GIS, Information Systems, Computer Science, Geography, or related field.

Experience

• 5+ years working with Esri GIS tools (ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online).

• Knowledge of geodatabase design, feature services, and spatial analysis.

• Proven ability to develop training materials and process documentation.

Preferred Skills & Knowledge

• Experience with GIS in a natural gas utility or similar infrastructure environment.

• Working knowledge of ArcGIS Utility Network or utility system data modeling.

• Scripting skills (Python, SQL, Arcade) and/or automation tools (ModelBuilder).

• Familiarity with IT/OT integrations and SCADA systems.

• Experience enforcing data governance and quality standards.