Client Success Manager (CSM)

Background and some experience in at least one of the CES offering areas of Apps, SAP or Data Anayltics 2. The person has led delivery in onsite-offshore model 3. Is able to build and maintain good client relationships 4. Is able to farm an account (delivery led growth) and has had P&L responsibilities

-Bachelor's degree in a relevant field or equivalent combination of education and experience.
-5-7 years of experience in Customer Success, Account Management, or a technical customer-facing role.
-Proficiencies in strategic planning, client relationship management, and team leadership.
-Experience is interaction with C-level executives. Senior Director and Directions.
-Experience in Client Stakeholder Management, Account Management, Delivery, and Program Management.
-Experience in Healthcare (HLS) & Consumer Retail ( CR) Industry.
-Continuous learner that stays abreast with industry knowledge and technology.
-Ability to operate independently while aligning with broader company objectives.
-Exceptional communication and interpersonal skills capable of translating customer insights into impactful action.
-Experience in at least one of the CES offering areas of Apps, SAP or Data Analytics.
-Experience in leading delivery in onsite-offshore model.
-Able to farm an account (delivery led growth) and has had P&L responsibilities.