Overview
Full Time
25% Travel
Skills
field service
Job Details
IT Field Service Technician
Multiple Locations (USA)
Full Time role
Locations: Stamford, CT / King Of Prussia, PA / Pittsburgh , PA / Medway ,MA/Silver spring, MD.
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- As an IT Field Services & Onsite Support Technician, you will be a key member of our team, providing essential on-site technical support to our clients. You will be the first point of contact for resolving their technology issues, ensuring smooth operations, and maximizing their productivity.
An ideal candidate to have:
- 3-5 years of hands-on experience providing IT support in deskside, remote desktop, or field
- Proficient in troubleshooting and resolving issues on Windows and macOS devices, including
- Skilled in efficient Windows OS imaging processes.
- Proficiency in troubleshooting network connectivity issues.
- Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols.
Technical Certifications
- Prior experience in Telcom industry as Field Services Technician will be an advantage.
Additional Requirements:
- Valid driver's license and reliable transportation.
- Ability to lift and carry heavy equipment.
- Ability to use ladder for troubleshooting access points and cabling.
- Willingness to work flexible hours, including occasional evenings, weekends, and holidays.
- Up to 30 -40% country wide travel.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.