Telecommunications Administrator

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - To 2026-06-30

Skills

PBX
Call Center software distributing and managing VoIP phone numbers
billing reconciliation

Job Details

Role: Telecommunications Administrator

Location: Madison, WI

Duration: One Year contract with possibility of extensions.

Job Description: The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation.

Top Skills:

  • Demonstrated Telecommunications provider services support and vendor management. EX providers: ATT, US Cellular, Lumen, etc. (8+ years)
  • Experience in provisioning a PBX. (5+ years)
  • Demonstrated skills in telecommunications asset management and billing reconciliation. (8+ years)
  • Experience in managing Call Center software distributing and managing VoIP phone numbers. (8+ years)

Additional Details:

Weekend coverage: Occasionally, maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.

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