Lead Technical Product Owner (DevOps Focused)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"Come join our dynamic and talented DevOps Engineering Enablement team, where we focus on implementing DevOps practices and tools to increase efficiency, collaboration, and communication between development and operations teams with the goal to improve software delivery speed, quality, and reliability. It involves the adoption of Agile methodologies, automation, continuous integration and continuous deployment, and other DevOps principles." - VP, DevOps Enablement

What You'll Contribute

• You have an opportunity to build a world-class DevOps platform to empower our product and engineering organization to innovate at the speed of business.
• You will be responsible for managing the product backlog and ensuring the enablement and development teams have a clear understanding of the product vision and goals.
• You will define and prioritize backlog items, ensuring they are aligned with the product vision and goals.
• You will bring to the team a proven track record of building strong relationships with DevOps engineering team, Change Management team, Product and Engineering, Global Technology Services, Cyber-security, education, and professional services organizations.
• You will be responsible for identifying opportunities and gathering requirements to institutionalize the best DevOps practices into the product engineering teams.
• You need to use data to inform decision making. Analyze data for trends and potential pain points and use this to prioritize and inform how to improve your development and enablement priorities.
• You will create and maintain the product roadmap as well as the associated JIRA releases, epics, user stories, and acceptance criteria to support and improve the product development process.
• You will participate in sprint practices such as standup, planning, retrospectives and backlog grooming.
• You will manage communication with various stakeholders and executive leadership to ensure alignment.
• You will facilitate and moderate tough discussions to keep programs on track and raise issues when needed.
• You will develop reports/dashboards and communicate on a regular cadence to relevant stakeholders to keep everyone informed.
• You need to think strategically about how to solve root problems in a scalable and repeatable way to help improve FICO's product engineering globally.
• You need to act as an agent for change within the organization to build strong teams and advance FICO's platform first agenda.
• You will contribute to our mission which is to be at the heart of our clients' operations, from accelerating digital transformation to breaking down organizational silos to broadening credit access. We bring the power of human expertise and artificial intelligence together, enabling our clients to make real-time decisions that matter, at scale.

What We're Seeking

• An experienced senior level Technical Product Owner with a background in building a strong DevOps practice.
• Solid knowledge of DevOps practices is required.
• Solid knowledge of GitHub is needed.
• Ability to work across organizations with Product management, Product Engineering, Cyber Security, UX, Global Technology Services, Legal, education and professional services.
• Senior level experience in Technical Product Owner role. Or similar experience in software development, engineering, product management or program management with a proven ability to support the product and engineering organization.
• Ideal candidate possesses the following attributes: Lean Thinker, Agile Mindset, Strong Listener, Development Experience, Hands-on DevOps Experiences, Easily Builds Trusting Relationships, Focused on Continual Improvement, Charismatic, Strong Leadership Traits, High Level of Emotional Intelligence (EQ) and Experience with Organizational Change Management.
• Ideal candidate leads by example to embrace DevOps culture and mindset including culture of psychological safety, empowerment, experimentation, collaboration, co-create, continuous improvement, disagree and commit, and outcome over output.
• Real-life DevOps transformation experience with end2end visibility of product development lifecycle.
• Ideal candidate has working experience in Lean Product management, OKR (Objective and Key Results), Agile development, shift-left testing, shift-left security, Infra-as-code, SRE (Site Reliability Engineering), DevOps measurement such as DORA KPIs, PaaS/SaaS, DevOps architecture and value stream.
• Experience working asynchronously in a remote, distributed team. Experience leading global teams.
• Strong communication skills, with clear verbal communication as well as written communication skills.
• Collaborative style: partners well with cross-functional teams solve hard problems and to complete complex deliverables with quality and business outcome.
• Strong on influencing and relationship building while exceptional in conflict management skills.
• Analytics and financial industry background is a plus.
• Bachelor's degree in highly related field; Advanced degree a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $98,000 to $154,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring - 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
• Fraud Detection and Security - 2.6+ billion payment cards globally are protected by FICO fraud systems.
• Lending - 3/4 of US mortgages are approved using the FICO Score.
• Anti-Money Laundering - our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We support many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at ;br>
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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