Overview
Skills
Job Details
Required Qualifications:
ServiceNow Certified System Administrator (CSA) certification
Bachelor s degree
4+ years experience of technical & support knowledge including:
o ServiceNow APIs
o MID Server
o Basic to advanced scripting
o ServiceNow performance tuning
Previous management experience and support ownership of enterprise application(s) supporting 20k+ populations
Excellent communication skills and the ability to develop clear written materials in support of objectives
Team player with the ability to lead discussions and initiatives with minimal oversight
Preferred Qualifications:
ServiceNow Certified Application Developer (CAD) certification
Good understanding of ITIL processes (ITIL v3 or v4 knowledge)
Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell