Overview
Remote
On Site
Full Time
Skills
Dropbox
Product Engineering
Business Planning
Business Systems
Dashboard
Data Quality
Decision-making
Process Improvement
Workflow
Sales
Collaboration
International Sales
Data Entry
Data Governance
Business Administration
Marketing
Data Analysis
Sales Operations
Business Analysis
SaaS
ServiceNow
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Management
Attention To Detail
VLOOKUP
.NET
Articulate
Business Analytics
Salesforce.com
Analytics
Reporting
Microsoft Excel
Pivot Table
Artificial Intelligence
Job Details
Professional - Business Analyst
REMOTE
Duration: 11 months plus extensions
Job Description: Company Description
Dropbox isn't just a workplace-it's a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox-and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human-for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries-and yourself- Dropbox is ready for you.
Team Description
Our Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.
Role Description
We're looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join our dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You'll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.
Responsibilities
- Reporting and Analysis:
- Build and maintain sales reports and dashboards to track key performance indicators
- Monitor data quality and integrity across systems; identify and resolve discrepancies
- Analyse sales performance and provide insights to inform decision making
- Process Improvement:
- Identify opportunities to streamline workflows and improve sales operations
- Partner with IT and Sales to implement changes that enhance efficiency
- Stakeholder Support:
- Respond to ad hoc sales support requests, providing timely and practical solutions.
- Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
- System & Data Governance:
- Ensure consistent and accurate data entry across Salesforce and related tools
- Promote system adoption and adherence to data governance standards
Requirements
- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
- 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
- Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
- Conversational intelligence tooling experience a distinct advantage
- Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
- Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions
Comments for Suppliers: Net New Team, looking to add 3 new team members
Requested we avoid high cost locations such as San Francisco,
Seattle and New York, etc.
Needs the ability to identify gaps in process and articulate those gaps to the team who will action them
1-2 years in a Business analytics role specifically in Salesforce, must also be familiar with Salesforce analytics and reporting.
Some manual reporting is needed through the use of excel via
v-lookups and Pivot tables.
Experience with conversational ai tooling would be a plus
CPQ experience is a plus
#TB_EN
REMOTE
Duration: 11 months plus extensions
Job Description: Company Description
Dropbox isn't just a workplace-it's a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox-and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human-for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries-and yourself- Dropbox is ready for you.
Team Description
Our Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.
Role Description
We're looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join our dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You'll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.
Responsibilities
- Reporting and Analysis:
- Build and maintain sales reports and dashboards to track key performance indicators
- Monitor data quality and integrity across systems; identify and resolve discrepancies
- Analyse sales performance and provide insights to inform decision making
- Process Improvement:
- Identify opportunities to streamline workflows and improve sales operations
- Partner with IT and Sales to implement changes that enhance efficiency
- Stakeholder Support:
- Respond to ad hoc sales support requests, providing timely and practical solutions.
- Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
- System & Data Governance:
- Ensure consistent and accurate data entry across Salesforce and related tools
- Promote system adoption and adherence to data governance standards
Requirements
- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
- 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
- Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
- Conversational intelligence tooling experience a distinct advantage
- Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
- Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions
Comments for Suppliers: Net New Team, looking to add 3 new team members
Requested we avoid high cost locations such as San Francisco,
Seattle and New York, etc.
Needs the ability to identify gaps in process and articulate those gaps to the team who will action them
1-2 years in a Business analytics role specifically in Salesforce, must also be familiar with Salesforce analytics and reporting.
Some manual reporting is needed through the use of excel via
v-lookups and Pivot tables.
Experience with conversational ai tooling would be a plus
CPQ experience is a plus
#TB_EN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.