Overview
On Site
$53 - $53
Contract - W2
Contract - 12 month(s)
No Travel Required
Skills
Windows
Servicenow
MSOffice365
iOS
AssetManagement
Job Details
Job Description:
Requirement/Must Have:
- 5 7 years of professional experience in IT support.
- Proactive and solution-oriented mindset with the ability to work independently.
- ServiceNow IT Enterprise Platform.
- MS Office 365.
- Windows.
- iOS.
- Asset management tools.
- Providing support to end users, IT equipment, and software in meeting rooms and collaboration areas as part of desk-side support.
- Supporting execution for factory-owned or managed IT assets.
- Performing OT asset IT/OT cybersecurity operational tasks.
- Supporting both office IT and shop floor IT/OT assets, including kiosks, printers, conference rooms, Teams rooms, vendor machines, CCTV/security systems, badging systems, and MES hardware scanners.
- Working as an IT/OT cybersecurity first responder to investigate incidents, contain threats, and coordinate remediation.
- Provide support to end users, IT equipment, and software in meeting rooms and other collaboration areas.
- Support factory or site-owned/managed IT assets.
- Carry out OT asset IT/OT cybersecurity operational tasks.
- Support both office IT and shop floor IT/OT assets such as kiosks, printers, conference rooms, Teams rooms, vendor machines, CCTV/security systems, badging systems, and MES hardware scanners.
- Act as the first responder for IT/OT cybersecurity incidents, determining scope, and assisting in containment and remediation under guidance.
- Identify critical assets within the factory that require monitoring and protection.
- Install and configure security patches on critical assets to prevent incidents.
- Report abnormal behavior in OT systems, raising alerts to incident response teams.
- Collaborate with vendors to ensure security patches and OT systems are configured and maintained.
- Implement security measures for business-managed assets under guidance from cybersecurity teams.
- Support IT/OT DMZ operations.
- ITIL 4 (preferred).
- Lean Six Sigma Certification.
- Bachelor s degree from an accredited university in a related field.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.