Business Analyst Sr

Overview

Remote
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

FOCUS
Business Process
Customer Service
Operational Efficiency
IT Management
Data Analysis
Collaboration
System Requirements
Functional Requirements
Use Cases
Project Documentation
Process Analysis
Testing
Issue Resolution
Release Management
Quality Assurance
Software Development
Workflow
Functional Design
Requirements Elicitation
Documentation
Analytical Skill
Communication
Leadership
Management
Software Development Methodology
Development Testing
Public Sector
J2EE
Data Integration
Systems Design
Information Systems
Computer Science

Job Details

Applications Functional Analyst / Business Analyst

This position will be 100% remote

Position Summary:

The Applications Functional Analyst / Business Analyst will focus on the analysis, documentation and management of functional requirements and business processes.

The analyst will evaluate proposed system changes, ensure alignment with established policies and collaborate with both program and technical teams to deliver effective system

solutions that improve client service and operational efficiency.

Key Responsibilities:

  • Serve as the business liaison between program staff, IT leadership and vendor teams.

  • Understand, evaluate and formulate recommendations on all proposed changes and enhancements to systems.

  • Elicit, document and validate functional and business requirements through interviews, workshops and data analysis.

  • Collaborate with subject matter experts (SMEs) to translate business needs and policy requirements into clear system requirements and functional specifications.

  • Ensure all system components and modules work cohesively to address functional requirements and use cases.

  • Develop, maintain and present Business Requirements Documents (BRDs) and other project documentation to support ongoing enhancements.

  • Facilitate communication between business stakeholders, development teams and leadership to ensure understanding of priorities, dependencies and outcomes.

  • Conduct data and process analysis to identify improvement opportunities and support operational and policy-driven decisions.

  • Participate in testing and validation activities to ensure system functionality meets intended business outcomes.

  • Support maintenance and operations (M&O) activities by evaluating incident trends, coordinating issue resolution and ensuring continuous alignment with program goals.

  • Manage stakeholder expectations with a strong understanding of TDHS objectives and constraints.

  • Contribute to release planning, system design discussions and quality assurance reviews throughout the software development lifecycle (SDLC).


Required Qualifications:

  • Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment.

  • Minimum of 3-5 years of experience working with human services or social services applications, preferably within public sector eligibility or benefits systems.

  • Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required, including familiarity with program policy, eligibility rules and operational workflows.

  • Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences.

  • Solid understanding of system functional design and how integrated components interact within eligibility and case management systems.

  • Experience conducting requirements elicitation, analysis and documentation using structured methodologies and tools.

  • Strong analytical skills with the ability to evaluate complex processes and data to drive decisions.

  • Excellent written and verbal communication skills; able to tailor communication style to the audience (technical teams, leadership, or program staff).

  • Demonstrated ability to manage competing priorities, meet deadlines and deliver high-quality work products in a dynamic environment.

  • General IT knowledge and understanding of SDLC phases including requirements, design, development, testing and implementation.


Preferred Qualifications:

  • Experience with integrated eligibility systems or public sector technology modernization projects.

  • Knowledge of J2EE-based system architectures, web technologies and data integration concepts.

  • Familiarity with policy-driven system design and rules-based automation.

  • Experience supporting system maintenance and operations (M&O) activities post-implementation.

  • Bachelor's degree in Information Systems, Public Administration, Computer Science, or related field; equivalent experience may be considered.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.