Senior ServiceNow Software Engineer

Overview

Remote
$50 - $60
Contract - W2
Contract - Independent
Able to Provide Sponsorship

Skills

API
Access Control
Active Directory
Agile
Auditing
Business Rules
Change Management
Collaboration
Communication
Configuration Management Database
Continuous Improvement
Customization
Google App Engine
IBM Tivoli Storage Manager
IT Operations
IT Service Management
JIRA
JavaScript
ITIL
Leadership
Management
Mentorship
Microsoft Azure
Optimization
Regulatory Compliance
SAP GRC
SOAP
Salesforce.com
Scripting
Scrum
Servers
ServiceNow
Software Design
Splunk
Stakeholder Management
Team Service Management
Telecommunications
UI
Word-sense Disambiguation
Workflow

Job Details

Senior ServiceNow Software Engineer

We are seeking an experienced Senior ServiceNow Software Engineer to join our team and take a leadership role in the design, development, and optimization of our ServiceNow platform. This position requires deep expertise in the ServiceNow ecosystem, including configuration, development, and integration work, along with a strong ability to mentor junior engineers and collaborate with cross-functional teams to deliver business solutions.

ITSM and ITOM

Key Responsibilities

* Platform Leadership: Serve as a technical leader for the ServiceNow platform, overseeing architecture decisions, best practices, and overall platform governance.

* Solution Design & Development: Design, develop, and maintain complex workflows, business rules, client scripts, UI policies, and integrations within ServiceNow.

* Module Expertise: Lead implementations and enhancements across key ServiceNow modules (e.g., ITSM, ITOM, CMDB, HRSD, TSM, TNI, WSD, GRC).

* Integration: Design and develop secure integrations with third-party applications using REST, SOAP, MID servers, and integration hubs.

* Mentorship: Provide guidance and mentoring to junior developers and admins, conducting code reviews and promoting development standards.

* Collaboration: Work closely with product owners, business analysts, and stakeholders to translate business requirements into scalable ServiceNow solutions.

* Platform Optimization: Monitor system performance and identify opportunities for optimization, automation, and continuous improvement.

* Compliance: Ensure all solutions meet security and compliance requirements, including audit trails, access control, and change management protocols.

Required Qualifications

* 7+ years of hands-on ServiceNow development experience.

* Deep knowledge of JavaScript, Glide API, and ServiceNow scripting (client-side and server-side).

* Proven experience implementing and customizing core modules (e.g., Incident, Problem, Change, CMDB, Service Catalog, Knowledge, Discovery).

* Experience integrating ServiceNow with other platforms and tools (e.g., Active Directory, Azure, Jira, Splunk, Salesforce).

* Understanding of Agile/Scrum development methodologies.

* Strong communication, leadership, and stakeholder management skills.

Preferred Qualifications

* ServiceNow Certified Application Developer.

* ServiceNow Certified System Administrator.

* Experience with Flow Designer, IntegrationHub, App Engine Studio, or custom app development.

* Knowledge of ITIL v4 principles and practices.

* Experience in Telecom domain

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.