Site Reliability Engineer

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking an experienced Site Reliability Engineer (SRE) to join our dynamic team. In this role, you will be pivotal in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with both development and infrastructure teams to design and implement solutions that enhance system reliability and operational efficiency. Additionally, you will play a key role in establishing and expanding the SRE discipline within our organization.

The Site Reliability Engineer will:

• Assist in the establishment and development of the SRE function, including defining processes, standards, and best practices.
• Design, implement, and maintain scalable and reliable infrastructure.
• Monitor system performance and troubleshoot issues to ensure high availability and resiliency.
• Develop and maintain automation tools to streamline operations and reduce manual intervention.
• Collaborate with development & Infrastructure teams to design and implement solutions that enhance system reliability.
• Primary resource for addressing difficult and complex problems, owning and driving them to completion while applying lessons learned across all enterprise services.
• Implement and manage monitoring, logging, and alerting systems.
• Participate in on-call rotations to provide 24/7 support for critical systems.
• Continuously improve system performance, reliability, and scalability through proactive measures.
• Collaborate with Enterprise Architecture to ensure adherence to current Architecture Standards.

Requirements:

• 6+ years of experience in Site Reliability Engineering, DevOps, Infrastructure as Code (IaC), Application Development, Technology Operations, CI/CD pipelines, and automated testing frameworks.
• Proven expertise in troubleshooting complex, multi-layered technical issues across infrastructure, networking, application, and data layers.
• Hands-on experience with observability platforms (e.g., Datadog, Prometheus, Grafana, Splunk, New Relic) and a strong understanding of telemetry, metrics, logging, and tracing.
• Strong knowledge of cloud platforms (AWS, Azure, Google Cloud Platform) and containerization technologies (Docker, Kubernetes).
• Proficiency in scripting and automation using Python, Bash, Go, or similar languages.
• Solid understanding of networking, security, and infrastructure best practices.
• Strong background in network architecture, including experience with load balancers, firewalls, VPNs, and network troubleshooting tools.
• Excellent incident response and root cause analysis skills, with the ability to lead and coordinate resolution efforts during high-severity outages.
• Ability to proactively identify system bottlenecks, performance issues, and reliability risks, and implement scalable solutions.
• Relevant certifications (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator preferred
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.

Location:

This position is located at the new Zions Technology Center at 7860 S Bingham Junction Boulevard in Midvale, Utah.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.