Overview
Skills
Job Details
Job Title: Audio & Video support specialist
Location: Santa Clara USA
Key Responsibilities:
- To support AV installations (cable management, device add, move, change) and operations support (daily test and break fix support).
- To support and understand the audio/video signal flow, basic networking technology and video transmission over network.
- To troubleshoot video conference rooms as and when required.
- To report on the weekly health check and support for conference room control system.
- To Provide support for events setup and decommission.
- To support AV systems and devices installation and proactive operations maintenance service.
- To support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc.
- To Support commissioning/installation and turnover of new conference rooms and other AV areas.
- To work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers.
- To track and coordinate Conference Room upgrade/new installation.
- To Investigate and troubleshoot issues with Audio/Video equipment.
- To Engage required OEM support to investigate and resolve the issue.
The pay range for this role is $120,000 - $135,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of