Overview
On Site
USD 40.00 - 55.00 per hour
Full Time
Skills
Attention To Detail
Workday
Translation
Decision-making
Process Optimization
Team Leadership
Mentorship
Leadership
XML
HTML
RESTful
Communication
Agile
Writing
Content Creation
User Guides
Policies and Procedures
API
Training
Collaboration
Regulatory Compliance
Editing
Brand
Version Control
Proposal Writing
Request For Proposal
Auditing
Accessibility
Legal
SEC
GAAP
Usability Testing
Quality Assurance
English
Technical Writing
Finance
Insurance
Financial Services
Accounting
Annuities
Documentation
MadCap
Adobe FrameMaker
Microsoft Office
Confluence
DITA
Content Management Systems
Research
Interviewing
Analytical Skill
Management
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
We are seeking a detail-oriented, mid-level Technical Writer to create clear, concise, and accurate documentation for our products and internal processes. The ideal candidate has experience writing for complex subject matter and a background or familiarity with insurance, finance, or accounting-particularly life insurance and annuities, though broader financial services experience is also valued. Job Duties: Own the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a life insurance accounting and finance environment. Review Tasks being performed by individuals in the workplace, interviewing individuals performing such tasks. Mirror/observe individuals performing tasks during the workday. Work with upper-level management to write detailed procedures to perform each task Develop and create Training Modules for the purpose of training and reference. Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk. Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others. Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program Preferred Skills: Familiarity with terminology and regulatory frameworks related to life insurance, annuities, or similar financial instruments. Experience with XML, HTML, or RESTful API documentation. Strong interpersonal communication skills for effective cross-functional collaboration. Basic understanding of Agile methodologies and experience working with product teams or developers.
Skills
Technical writing, Technical documentation, Writing skills, Content writing, Editing
Top Skills Details
Technical writing,Technical documentation,Writing skills,Content writing,Editing
Additional Skills & Qualifications
Key Responsibilities: Develop and maintain a variety of documentation including product manuals, user guides, policy and procedure documents, API documentation, compliance reports, and training materials. Collaborate with subject matter experts (SMEs) across departments including product, compliance, legal, IT, and finance to gather technical information and translate it into user-friendly content. Translate complex topics related to insurance products (including life insurance and annuities) into accessible documentation for both internal and external audiences. Edit and standardize material prepared by other departments and ensure adherence to brand and documentation standards. Manage version control and document updates in response to product changes, regulatory updates, or internal feedback. Support proposal development, RFP responses, and audit documentation as needed. Ensure documentation meets accessibility, legal, and regulatory requirements (e.g., NAIC, SEC, FINRA, GAAP standards). Participate in peer reviews, usability testing, and QA processes to ensure content accuracy and user effectiveness. Qualifications: Bachelor's degree in English, Communications, Technical Writing, Finance, Accounting, or a related field. 3-5 years of experience as a technical writer, ideally in the insurance, financial services, or accounting sector. Exposure to or working knowledge of life insurance and annuity products is preferred, but not required. Proficiency with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Office Suite, Confluence, and Markdown. Experience working with structured content (DITA) or content management systems (CMS) is a plus. Excellent research, interviewing, and analytical skills. Ability to manage multiple projects and adapt to shifting priorities in a deadline-driven environment.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Jun 16, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a detail-oriented, mid-level Technical Writer to create clear, concise, and accurate documentation for our products and internal processes. The ideal candidate has experience writing for complex subject matter and a background or familiarity with insurance, finance, or accounting-particularly life insurance and annuities, though broader financial services experience is also valued. Job Duties: Own the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a life insurance accounting and finance environment. Review Tasks being performed by individuals in the workplace, interviewing individuals performing such tasks. Mirror/observe individuals performing tasks during the workday. Work with upper-level management to write detailed procedures to perform each task Develop and create Training Modules for the purpose of training and reference. Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk. Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others. Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program Preferred Skills: Familiarity with terminology and regulatory frameworks related to life insurance, annuities, or similar financial instruments. Experience with XML, HTML, or RESTful API documentation. Strong interpersonal communication skills for effective cross-functional collaboration. Basic understanding of Agile methodologies and experience working with product teams or developers.
Skills
Technical writing, Technical documentation, Writing skills, Content writing, Editing
Top Skills Details
Technical writing,Technical documentation,Writing skills,Content writing,Editing
Additional Skills & Qualifications
Key Responsibilities: Develop and maintain a variety of documentation including product manuals, user guides, policy and procedure documents, API documentation, compliance reports, and training materials. Collaborate with subject matter experts (SMEs) across departments including product, compliance, legal, IT, and finance to gather technical information and translate it into user-friendly content. Translate complex topics related to insurance products (including life insurance and annuities) into accessible documentation for both internal and external audiences. Edit and standardize material prepared by other departments and ensure adherence to brand and documentation standards. Manage version control and document updates in response to product changes, regulatory updates, or internal feedback. Support proposal development, RFP responses, and audit documentation as needed. Ensure documentation meets accessibility, legal, and regulatory requirements (e.g., NAIC, SEC, FINRA, GAAP standards). Participate in peer reviews, usability testing, and QA processes to ensure content accuracy and user effectiveness. Qualifications: Bachelor's degree in English, Communications, Technical Writing, Finance, Accounting, or a related field. 3-5 years of experience as a technical writer, ideally in the insurance, financial services, or accounting sector. Exposure to or working knowledge of life insurance and annuity products is preferred, but not required. Proficiency with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Office Suite, Confluence, and Markdown. Experience working with structured content (DITA) or content management systems (CMS) is a plus. Excellent research, interviewing, and analytical skills. Ability to manage multiple projects and adapt to shifting priorities in a deadline-driven environment.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Jun 16, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.