SENIOR COMPUTER SPECIALIST INFRASTRUCTURE

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The College of Arts & Sciences Deans Office has an outstanding opportunity for a Senior Computer Specialist to join their team.

The College of Arts & Sciences Deans Office is seeking to fill a Senior Computer Specialist position as part of the expanding CAS IT Infrastructure team. The computing environment served by this position is complex along several dimensions and the successful candidate will have to thoughtfully blend central standards and guidelines with local expertise and requirements to create an environment that is stable and reliable yet provides flexible service. Equally important to the technical challenge is the ability to successfully interact with faculty and staff to enable them to complete their research missions at the University.

In collaboration with CAS IT Leadership and under general guidance from the Manager of Infrastructure the focus of the position is to provide primary support for complex computing labs utilized for instruction and research, as well as, enterprise servers within CAS - in support of research, teaching and operations - and their system environments, including production, development, testing and training.

About us: CAS IT's core mission is to provide critical IT support to the faculty and staff in the college. We are an agile and collaborative team working to continually make technology less cumbersome for our customers while ensuring our solutions are secure, scalable, and in service of the College and UW's mission of teaching and research.

DUTIES AND RESPONSIBILITIES

Systems Administrator

Install, configure, and maintain servers, networks, and system software. Monitor system performance and troubleshoot issues to ensure high levels of availability and security.

Responsible for the complex nature of Computing Labs that support instruction and computing needs for students and faculty.

Engaging with faculty and departments to determine the computing needed in the lab environments to ensure we are providing the high-touch level of support needed to support all computing labs currently housed in departments.

Manage user accounts, permissions, and access rights in systems such as Active Directory.

Collaborate with other IT staff to support end-users and resolve technical issues.

This position must be able to work independently and within a team environment managing multiple priorities in a fast-paced environment.

System Maintenance

Perform regular system backups and recovery operations.

Apply operating system updates, patches, and configuration changes.

Security

Work with leadership and the team to create a strong framework to implement and enforce security policies and procedures.

Evaluate and recommend new hardware and software solutions. Ensure compliance with licensing agreements and IT policies.

Documentation

Maintain documentation of systems, configurations, and procedures.

Providing operational, technical and administrative elements that ensure the availability, reliability, security and performance of the systems necessary to support the needs of the business.

Maintaining a high level of technical competency, provide documentation, be a team participant, contribute effectively to projects and conduct oneself in a professional manner.

MINIMUM REQUIREMENTS

Bachelor in Computer Science or a related field. Experience can substitute for degree requirements.

3-5+ years in sys admin role, research computing or scientific computing environment and familiarity with academic research processes, data lifecycle, security best practices.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration

ADDITIONAL REQUIREMENTS

Technical Skills:

- Linux/Unix systems administration

- Scripting (Python, Bash, etc.)

- HPC schedulers (Slurm, PBS)

- Cloud platforms (AWS, Azure, Google Cloud Platform)

Keep current with campus standards, technology developments and College guidelines to ensure that the highest standards of reliability and performance are met.

Keep current with campus standards, technology developments and College guidelines to ensure that the highest standards of reliability and performance are met.

Demonstrated experience working with minimal supervision, both independently and in a collaborative team environment and within deadlines.

Demonstrated client service skills and the ability to work with personnel of various levels of technical background.

Excellent written and oral communications skills.

Demonstrated knowledge and experience with a variety of desktop and workgroup server computing environments.

Self-motivated, resourceful, and proactive.

Operationally minded with experience developing, implementing, and managing effective processes and systems.

Strong organizational skills and attention to detail.

Ability to exercise independent judgement and creatively solve problems.

Desired Skills:

Proven customer service orientation with a history of delivering high quality products on time.

Ability to translate complex issues into comprehensible ideas and concepts with both technical and non-technical staff.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at or

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.