Help Desk Analyst

Overview

Hybrid
$20 - $28
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Help Desk
Support

Job Details

Professional experience working with computers in a Help Desk/Support role
Required
1
Years
Professional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertise
Required
1
Years
Strong Customer Service Skills
Required
1
Years

Previous experience with ServiceNow
Highly desired
1
Years

CompTIA A+ Certification
Highly desired
1

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.