Overview
Skills
Job Details
Job Title: Scrum Master
Location: Santa Clara, CA
Duration : Fulltime
Job Details:
We are seeking an experienced Scrum Master to facilitate, coach, and support one or more Agile teams in delivering high-value outcomes. The Scrum Master will ensure the effective application of Agile principles, practices, and frameworks (Scrum, SAFe, or hybrid), fostering a culture of collaboration, continuous improvement, and transparency. This role requires exceptional facilitation skills, servant-leadership mindset, and the ability to remove impediments to maximize team productivity and delivery success.
Required Skills:
Key Responsibilities
Team Facilitation & Coaching
Guide Agile teams on Scrum principles, practices, and values to ensure consistent and effective delivery.
Facilitate core Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
Promote team ownership, self-organization, and cross-functional collaboration.
Coach team members, Product Owners, and stakeholders in Agile best practices, roles, and responsibilities.
Delivery Enablement
Track and communicate team progress through Agile metrics (burn-down, velocity, cumulative flow, etc.).
Remove delivery impediments and escalate risks or issues to appropriate stakeholders.
Support Product Owners in maintaining a healthy and prioritized product backlog.
Foster alignment with other teams to manage dependencies and coordinate delivery.
Agile/SAFe Practices
Facilitate participation in Program Increment (PI) planning, Scrum of Scrums, and other SAFe events if operating in a scaled environment.
Support the team in achieving Program Increment objectives and aligning with Agile Release Train commitments.
Encourage continuous improvement through team retrospectives and follow-up actions.
Stakeholder Communication
Provide clear, concise updates to leadership and stakeholders on team progress, risks, and dependencies.
Promote transparency and trust between the delivery team and stakeholders.
Continuous Improvement
Champion a culture of learning, adaptation, and innovation within the team.
Identify and implement process improvements to enhance delivery efficiency and quality.
Required Experience:
Required Skills & Qualifications
Bachelor s degree in Computer Science, Business, or related field (or equivalent experience).
3+ years experience as a Scrum Master in an Agile software development environment.
Strong facilitation, coaching, and servant-leadership skills.
Experience working in SAFe, Scrum, or hybrid Agile environments.
Solid understanding of Agile principles, Scrum theory, and frameworks (Kanban, XP, etc.).
Proficiency in Agile tools (Jira, Azure DevOps, Rally, ServiceNow S.P.M or equivalent).
Excellent communication, conflict resolution, and stakeholder management skills.
Certifications:
Preferred Certifications
Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)
SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM)
PMI-ACP or equivalent Agile certification
ICAgile Team Facilitation or Coaching certifications