Senior Systems Administrator

Overview

DecisionPoint seeks a Senior Systems Administrator to provide on-site operational support for the Cybersecurity and Infrastructure Security Agency (CISA) Technical Operations Center (TOC). This role is responsible for ensuring reliable system operations, implementing configuration changes, monitoring performance, and supporting break/fix activities. The Senior Systems Administrator will play a key role in maintaining secure and resilient IT infrastructure to support mission-critical functions.

This position is fully on-site at the following location:

• 1000 Chiefs Way, Pensacola FL 32511

Duties & Responsibilities

The Senior Systems Administrator will apply technical expertise to ensure stable and secure system operations and will:

• Manage the daily administration, maintenance, and monitoring of enterprise systems and servers.
• Implement approved configuration changes and ensure system baselines remain compliant with security and operational standards.
• Troubleshoot system and infrastructure issues, resolving incidents within defined service levels.
• Coordinate with TOC and other CISA contractors to prepare and update standard operating procedures (SOPs) for configuration changes and break/fix activities.
• Perform system backups, patching, and vulnerability remediation to ensure availability and security.
• Support audits, inspections, and reporting requirements by providing system documentation and status updates.
• Provide escalation support for priority incidents and collaborate with stakeholders to minimize downtime and impact.
• Contribute to continuous improvement efforts, recommending enhancements to system reliability, monitoring, and automation.

Qualifications

• Must be able to obtain and maintain a favorable suitability determination (Public Trust background investigation).
• Minimum of 4 years of systems administration experience.
• Bachelor's degree in Computer Science, Information Technology, or a related field (additional years of experience may be considered in lieu of degree).
• Certifications: ITIL 4 certification preferred. Additional system administration certifications (e.g., Microsoft, Linux, VMware) desirable.
• Technical Knowledge: Hands-on expertise with Windows and Linux server environments, virtualization technologies, system monitoring, and patch management.
• Skills: Strong troubleshooting, documentation, and communication skills; ability to work collaboratively with cross-functional teams in a fast-paced environment.
• Federal experience (preferred).

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.