Overview
USD 90,000.00 - 100,000.00 per year
Full Time
Skills
Conflict Resolution
Problem Solving
Innovation
Finance
Process Optimization
Business Operations
Cloud Computing
Information Assurance
Information Architecture
ITIL
Regulatory Compliance
Impact Analysis
Forecasting
Incident Management
Collaboration
IT Security
Development Testing
DevOps
Management
Recovery
Microsoft Windows
Decision-making
Real-time
Workflow
ServiceNow
Testing
KPI
Leadership
Documentation
Training
Change Request Management
Release Management
IT Service Management
Computer Science
Job Details
Job Description
We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future.
What we need:
Cetera Financial Group is currently seeking an IT Change Analyst to manage IT changes with precision, minimize risk, and keep services running seamlessly. You'll play a crucial role in Change & Release Management, deployment coordination, compliance assurance, and process optimization, ensuring minimal disruption to business operations while aligning with ITIL best practices. This is an exciting opportunity to work in a fast-paced IT environment, collaborate with cross-functional teams, and drive automation and efficiency in IT Change & Release processes.
This position will have the flexibility to work a hybrid work scheduled from one our offices: Dallas TX, San Diego, CA, El Segundo, CA Shamburg IL, , Dubuque, IA and ST. Cloud, MN or Des Monies, IA.
What you will do:
What you need to have:
Compensation:
The salary range for this role is $90,000.00 - $100,000.00, plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.
#LI-Hybrid
We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future.
What we need:
Cetera Financial Group is currently seeking an IT Change Analyst to manage IT changes with precision, minimize risk, and keep services running seamlessly. You'll play a crucial role in Change & Release Management, deployment coordination, compliance assurance, and process optimization, ensuring minimal disruption to business operations while aligning with ITIL best practices. This is an exciting opportunity to work in a fast-paced IT environment, collaborate with cross-functional teams, and drive automation and efficiency in IT Change & Release processes.
This position will have the flexibility to work a hybrid work scheduled from one our offices: Dallas TX, San Diego, CA, El Segundo, CA Shamburg IL, , Dubuque, IA and ST. Cloud, MN or Des Monies, IA.
What you will do:
- Manage the end-to-end IT Change & Release process, ensuring adherence to ITIL best practices and regulatory compliance.
- Plan, coordinate, and execute IT deployments, releases, and scheduled changes across various environments.
- Perform impact analysis and risk forecasting for all pending change requests.
- Act as an escalation point for critical change failures, ensuring incident response and rapid recovery plans.
- Collaborate with IT Security teams to assess security risks related to IT changes.
- Ensure rollback plans are in place and coordinate corrective actions for failed deployments.
- Work with Development, QA, DevOps, and Infrastructure teams to ensure smooth releases and rollback planning.
- Manage release schedules, implementation plans, and post-release validation to ensure minimal downtime.
- Troubleshoot deployment failures and coordinate recovery actions.
- Ensure all change approvals and documentation are completed before release execution.
- Communicate change & release schedules, system downtimes, and maintenance windows across IT and business teams.
- Facilitate Change Advisory Board (CAB) meetings, ensuring all stakeholders are involved in decision-making.
- Act as a bridge between technical teams, vendors, and business units to align change & release strategies with business priorities.
- Provide real-time responses to emergency change and release requests.
- Govern and maintain the Change & Release Management system (ServiceNow), ensuring integration with Incident, Problem, and Release Management.
- Identify and submit enhancements for ServiceNow workflows to improve automation and efficiency.
- Participate in ServiceNow release testing and deployment as it relates to Change & Release Management functionality.
- Monitor Change & Release KPIs, track performance, and generate regular reports for leadership.
- Maintain and update Enterprise Change & Release documentation, training materials, and knowledge repositories.
What you need to have:
- 4+ years of experience in IT Change Management, Release Management, or IT Service Management (ITSM).
- Bachelor's degree in IT, Computer Science, or a related field.
Compensation:
The salary range for this role is $90,000.00 - $100,000.00, plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.
#LI-Hybrid
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.