Overview
Remote
Depends on Experience
Part Time
No Travel Required
Unable to Provide Sponsorship
Skills
Agile
Amazon Web Services
Analytical Skill
Application Support
Auditing
Business Intelligence
DevOps
Communication
Disaster Recovery
Extract, Transform, Load
Filing
Finance
IBM Cognos Analytics
Management
Microsoft Azure
Microsoft SQL Server
Microsoft Windows
Problem Solving
Production Support
Python
Reporting
Scripting
Snow Flake Schema
Software Development Methodology
Testing
VBScript
Web Scraping
Cloud Computing
Business Continuity Planning
PowerShell
AWS
administering
Windows
troubleshooting
Remediation
Job Details
Key Skills:
- Application Remediation
- IT Troubleshooting
- Engineering Support
- SQL
- Python, VBScript, PowerShell
- AWS
RESPONSIBILITIES:
- Monitor and triage jobs and system integrations
- Facilitate access and user requests for complex or sensitive systems
- Collaborate with internal and 3rd party vendors to drive resolution of production support items
- Manage and triage major or minor production system incidents
- Monitor and manage a support queue
- Document status and resolution of incidents, requests and problems
- Perform data gathering tasks in support of audit and regulatory filing activities
- Work closely with app development teams, to propose and suggest improvements and enhancements to applications and solutions being developed
- Support system patching and application lifecycle process
- Participate in corporate / firm-wide technology initiatives
- Research and respond to data inquiries
- Assist with system access certification activities
- Assist with basic reporting and system automation efforts
- Assist with production software release activities
- Support business continuity / disaster recovery planning and testing efforts
REQUIRED TECHNICAL SKILLS:
- 4-5 years’ experience in an application support or similar technical role
- Strong troubleshooting and analytical skills in a Microsoft Windows environment
- Highly motivated individual, able to drive problem resolution from inception to closure
- Strong communication skills
- Experience in the financial industry a plus
ADDITIONAL TECHNICAL SKILLS:
- Experience working in and administering Windows Desktop and Server environment
- Intermediate Microsoft SQL skills
- Basic to intermediate experience with scripting languages, including one or more of the following: Python, VBscript, PowerShell
- Experience supporting data pipelines and ETL jobs, such as with SSIS
- Experience with BI tools like Cognos or Tableau
- Experience with managing and supporting applications on external cloud platforms, such as SnowFlake, AWS, MS Azure a plus
- Understanding of DevOps principles and familiarity with Agile principles a plus
- Experience with supporting web scraping or large data gathering jobs
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.