Senior Business Analyst

Job#: 2083426

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for an Senior Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .

Here are the details:

Position: Senior Business Analyst

Location? 100 Hancock Street, Quincy MA

**Candidates must already sit local within 2hrs of Boston, MA**

Duration: 12 months + possibility of extension

Rate: Negotiable Based on Experience

JOB OVERVIEW:

Our client is developing a strategic plan to streamline and combine its current eligibility and enrollment processes through the One Health initiative. Eligibility and enrollment processes for MAGI members, currently serviced through the Health Insurance Exchange (HIX), and non-MAGI members, currently serviced through the legacy MA21 mainframe system. The system will be modernized on a modular basisto provide a single point of access for individuals and/or families applying for public health insurance benefits. The modernization will provide common data storage and eligibility determination processes and rules for all Medicaid programs. To develop a plan for implementing a single point of access for benefits, EOHHS is undertaking an intensive effort to map the current state of Medicaid and MA21 operations and the systems that support those operations, then will port those operations and systems to a new infrastructure. The MA21 system is the MassHealth legacy, mainframe-based eligibility determination system that manages seniors and those in need of long-term care services populations. These populations are also described as non-MAGI.

The primary work location for this role will be remote, with office seating at 100 Hancock St, Quincy, Massachusetts 02171. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.

Our client (MA21) seeks a highly motivated Sr. Business Analyst (SBA) to liaison between the business community and the technical development team. The SBA for MA21 will analyze requirements, construct workflow charts and diagrams, study system capabilities, and write specifications. The SBA is an active member in all phases of the Software Development Life Cycle (SDLC), including post-production verification. The SBA will ensure that the implemented project, maintenance enhancement, or defect fix meets the requirements of the business community. The SBA will analyze business and user needs, document Use Cases that conclude with approved Functional Requirements. This role is integral to the success of the One Health Initiative

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Act as liaison between business users, the MA21 development group to gather and document Scope, Use Cases, and Functional Requirements.
• Prepare, manage and communicate project plans and coordinate project activities with team members as required.
• Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review, distribution, and business approvals.
• Prepare or administer the preparation of implementation plans, user guides, and/or documentation as required.
• Facilitate interactions with other IT areas and business units, both internal and external.
• Serve as liaison between EHS development groups and Infrastructure Teams.
• Serve as Project Manager, as required, for simple projects and report projects and task status to senior management.
• Diagnose and resolve system performance problems identified by Production Control, users, or management.
• Communicate effectively with business users and managers. Ensure project documentation, plans, and scheduling comply with agency initiatives and priorities.
• Identify, communicate, and facilitate a resolution to any production support, user requests, or triaged Helpdesk tickets.
• Monitor and measure the success of implemented solutions in the Production environment.
• Participate in release meetings for maintenance and development projects, ensuring all platform requirements are met.
• Work closely with QA to resolve any issues prior to the release date.
• Identify risks, potential scope creeps and escalating issues to the client and management.
• Create Unit test results in accordance with process Scope and Business requirements.
• Ensure testing validates the quality, reliability, and completeness of business services deployed on the new platform.

PREFERRED QUALIFICATIONS:

• Knowledge of the principles of software development using the approved SDLC.
• Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified processes.
• Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
• Knowledge of methods and techniques of computer systems analysis, design, technical terminology, codes, and standard abbreviations.
• Experience with one or more of the following: data structures, application programming, database development, or relational database theory and technology.
• Ability to prepare flow charts, diagrams, and Use Cases.
• Deliver oral and written instructions in a precise, understandable manner.
• Prepare required deliverables in accordance with established procedures.
• Strong organizational skills with the ability to maintain accurate records and status reporting.
• Ability to understand and apply the policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
• Knowledge of MA HIX or other State Health Exchange.
• Strong organizational skills, problem-solving aptitude, and attention to detail.
• Ability to work well with others in a fast fast-paced, dynamic environment.
• Strong initiative and ability to manage multiple projects, as well as strong follow-through skills.
• Must be able to work collaboratively, collegially, and cooperatively with others in an environment where deliverables are potentially dependent on the output of others.

EDUCATION AND CERTIFICATIONS:

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
• Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application.
• Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC), including postproduction verification.
• Prior Government or healthcare experience desired.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.