Systems Analyst Senior

Job Profile:
Applications Developer 3

Job Family:
IT Applications

Time Type:
Full time

Max Pay - Depends on experience:
$75,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $65,000 to $75,000; DOE

Performs professional work and leadership in the design, development, implementation, operation, and maintenance of computer and business systems to meet user needs for the University Housing department. Provides support to users of information technology tools. Work typically involves a combination of giving expert advice and troubleshooting on groups of software products or an entire system, assessing, planning for, and implementing new technology, administering and maintaining shared-user systems, communicating with users and user groups on technology topics, and providing instruction.

What's in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Currently hiring for the following shift: Monday - Friday 8:00am - 5:00pm - Occasional evenings and weekends may be required based on business needs.

Working Environment:

• Sit or stand for prolonged periods of time
• Work collaboratively across various departments within the University, as well as with diverse populations and groups
• Use computers effectively - including inputting, reviewing, and retrieving information, extended periods of viewing a screen, and using a mouse and keyboard
• Use critical thinking to make decisions and/or analyze data
• Communicate effectively both orally and in writing
• Walk throughout campus for meetings or events, regardless of the weather
• Work collaboratively to achieve objectives
• Climb stairs in locations with no elevator, such as the mezzanine level of the MU, or Irish Hall
• Ability to lift 35 lbs.

Essential Duties:

• Mentors, trains, schedules, and leads staff responsible for delivering various routine services.
• Provides leadership to department acquisition and operation of technology resources (computers, servers, networks, software, data services).
• In conjunction with department Directors, works with administration to define, adapt, develop, and implement technology hardware and software solutions to the research, communications, and security needs of the department.
• Directly interfaces with staff and/or administrators regarding ongoing operations, applications, and existing resources.
• Where possible, develops and recommends alternative solutions to existing systems and processes.
• Manages Department Unit projects related to applications (networking, software, implementation, security).
• Conducts direct liaison with university IT staff regarding ongoing operation, application, and existing resources.
• Oversees troubleshooting and help desk activities.
• Participates in the formulation of technology plans and policies.
• Acts as the primary system administrator of the department's Housing occupancy management system
• Administers the implementation of projects and the application of policies within the Department Unit.
• Writes and/or updates detailed user documentation and manuals for operational applications, including data flow illustrations; distributes or arranges distribution of system documentation.
• Establishes and maintains effective communications with customers, other technology specialists, and vendors about services
• Maintains a high degree of technical knowledge and expertise on a group of technology products or on a technology platform through research, personal use, vendor presentations, and training.
• Repairs or resolves a wide variety of problems and confers with or escalates problems to vendors, contractors, or others in the university, to ensure a resolution is reached.
• Coordinates with other information technology organizations, including the central IT organization, to ensure optimal use and efficiency of computer and related resources.
• Other duties as assigned

Desired Qualifications:

• Knowledge of StarRez software or other Housing or Occupancy Management Systems
• Knowledge of basic Housing operations and procedures in Higher Education
• Experience creating SQL queries
• Knowledge of current and future trends in computing technologies and management practices.
• Knowledge of current operating systems and computer architecture with an emphasis on networked computing.
• Knowledge of management and supervisory principles and practices.
• Knowledge and understanding of the research and administrative functions of the area assigned.
• Skill in planning for information resources and technology.
• Skill in establishing and maintaining effective working relationships.
• Skill in both verbal and written communication.
• Skill in effectively managing, supervising, and evaluating assigned staff.
• Ability to prioritize own time and the time of direct reports

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
$9925/9925$14314.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at .

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.