Senior Program Manager

  • Phoenix, AZ
  • Posted 12 hours ago | Updated 11 hours ago

Overview

Hybrid
$90 - $95
Contract - W2
10% Travel

Skills

COTS
Change Management
Customer Relationship Management (CRM)
DevSecOps
PMP
DevOps
FedRAMP
NIST

Job Details

Job Title: Senior Program Manager Enterprise Software Implementation (Hybrid)
Location: Phoenix , AZ
Work Arrangement: Hybrid (primarily remote with periodic on-site meetings)

Position Overview:

We are seeking a seasoned Senior Program Manager with deep experience in Agile/Scrum environments to lead a large-scale enterprise software implementation project. This role will lead and coordinate cross-functional state and vendor teams through multi-release implementations, serve as a mentor to project managers, and ensure the delivery of technical components including data conversion, infrastructure, and integration.

Candidates must have a strong background in ERP and CRM systems, as well as experience in COTS product implementation, cloud integration, and Agile transformation coaching.

Key Responsibilities:

  • Lead full lifecycle delivery of enterprise software projects, ensuring scope, timeline, and budget compliance.
  • Manage a team of internal PMs supporting technical implementation areas such as:
    • Data conversion and cleansing
    • Legacy system retirement
    • DevSecOps, infrastructure, and security
    • System integration with external platforms
  • Promote Agile best practices and coach teams to improve Agile maturity.
  • Facilitate all Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).
  • Coordinate third-party vendor engagements and manage deliverables, SLAs, and issue resolution.
  • Maintain project tracking in Azure DevOps, Jira, or similar systems.
  • Collaborate with engineering, security, and operations teams on cloud and on-prem integrations.
  • Drive compliance with NIST/FedRAMP and internal security policies.
  • Develop and manage risk mitigation plans and project documentation (RACI, Charters, Schedules, Post-Mortems).
  • Support change management efforts, stakeholder communications, and user readiness activities.

Required Qualifications:

  • Minimum 10 years of project management experience; 3+ years in Agile/Scrum environments
  • Scrum Master Certification (CSM, PSM, or equivalent) Required
  • Proven experience leading large enterprise software implementations
  • Experience managing COTS product go-lives and multiple full-cycle releases
  • Strong leadership with experience mentoring/leading project managers
  • Proficiency in Azure DevOps, Jira, or equivalent tools
  • Experience with technical project delivery (infrastructure, DevSecOps, security, integrations)
  • Excellent interpersonal, communication, and stakeholder management skills

Preferred Qualifications:

  • SAFe Certification or PMP Certification
  • Experience in government or highly regulated sectors
  • Knowledge of NIST, FedRAMP, and other regulatory frameworks
  • Prior experience working with large consulting firms
  • Bachelor s degree in computer science, Information Systems, Business, or related field
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.