IBM Tririga Support Analyst

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

IBM Tririga

Job Details

Job Title : IBM Tririga Support Analyst

Location : Austin, TX 78753 or Sunnyvale, CA 94085 (Remote)

Duration : 12+ Months

 

Detailed JD (Roles and Responsibilities)

  • Support Lead experienced in IBM TRIRIGA and role involves providing technical support , incident resolution, system administration and enhancement support for applications. Key Responsibilities:
  • Provide support for IBM TRIRIGA Application Suite, ensuring high system availability and timely resolution of issues.
  • Manage different Tririga modules including Real Estate Management.
  • Handle configuration updates, data imports, workflows as per Business Requirements.
  • Monitor integrations and interfaces with upstream/downstream systems , coordinate with integration teams to resolve failures.
  • Ensure Compliances with SLAs, create knowledge base articles and drive continuous service improvements.

 

Mandatory skills

  • Strong hands-on experience in IBM TRIRIGA Application platform and related modules.
  • Strong understanding of TRIRIGA Data Models, Workflows, BOs, Forms ,UI Components and Object Migration.
  • Good knowledge of SQL, relational databases and troubleshooting data issues.
  • Ability to analyze issues, perform RCA and provide clear technical solutions.
  • Excellent analytical thinking with attention to detail and problem-solving orientation.
  • Strong stakeholder engagement and cross-functional communication skills.
  • Ability to translate business requirements into technical deliverables.

 

Desired/ Secondary skills

Certification in IBM TRIRIGA

Experience in Real Estate and Facility Management systems.

Knowledge of cloud-hosted environments.

Domain

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