Manager, Pricing & Harmonized Catalog Advisor

Scope

Manager, Pricing & Harmonized Catalog Advisor is responsible for leading the development, implementation, and ongoing support of a unified catalog and pricing structure as AmeriVet transitions from a mix of decentralized systems to a modern, cloud-based platform (Provet).

This role plays a key part in improving workflows across our 200+ veterinary practices, ensuring the catalog and pricing structure support both operational goals and the day-to-day needs of our clinic teams as we transition to a common system. The Manager will work closely with veterinary leaders, clinic staff, implementation partners, and support office teams to design solutions that are scalable, intuitive, and clinic friendly.

Reporting to the Senior Director of Pricing & Operations Analytics, this position is part of a cross-functional team focused on supporting care delivery, streamlining operations, and enhancing the experience for teams, clients, and pets all while taking a data-driven approach.

Job Responsibilities

Harmonized Catalog & Pricing Strategy

• Partner with the Veterinary Leadership Team (VLT), Implementation Team, and other key stakeholders to define and develop the Gold Standard AmeriVet catalog and pricing structure.
• Continuously improve the catalog by incorporating feedback from medical team, field leaders, and the support office, while staying current with industry trends and evolving standards to ensure it reflects best practices and supports efficient workflows.
• Manage catalog-related elements such as discount permissions, fee groupings, product bundles, and various other elements to ensure consistency and ease of use across the network[MR1] .
• Collaborate with operations, analytics, and medical teams to ensure the catalog and pricing structure support both clinical care and day-to-day operational workflows.
• Help define and manage the governance process for catalog updates as we scale, ensuring appropriate input from relevant stakeholders.

Implementation & Clinic Support

• Guide clinics through the full migration process from their current catalog setup to the unified AmeriVet catalog and group-based structure providing both pre- and post-launch support.
• Review and update pricing as part of the catalog rollout, using internal frameworks and benchmarking data to promote alignment while remaining responsive to local needs.
• Lead the development of role-based training guides, reference materials, and onboarding resources to support adoption and everyday use across different clinic roles (e.g., CSRs, veterinarians, technicians).
• Conduct pre-go-live workflow assessments to identify gaps or potential issues, and work with clinic and implementation teams to address them.
• Ensure alignment across stakeholders on migration timelines, clinic-specific needs, and issue resolution throughout the rollout process.

Team Leadership & Collaboration

• Support the hiring, onboarding, and mentorship of new team members as the catalog and pricing function expands.
• Build strong relationships with field teams, support office partners, and medical leadership to promote transparency and alignment throughout the transition.
• Actively participate in cross-functional planning and decision-making, providing insights grounded in clinic needs and operational realities.

Background, Experience and Qualifications

• Minimum 3+ years of experience in a veterinary environment, with a strong understanding of services, products, and billing workflows.
• Proficiency in one or more practice management systems (e.g., AVImark, Cornerstone, Pulse, Impromed).
• Demonstrated leadership experience, with the ability to support a growing team and drive change.
• Comfortable working with data able to interpret reports, spot trends, and use insights to guide decision-making.
• Proficient in Excel and Microsoft 365.
• Ability to manage shifting priorities and perform well in a fast-paced, high-growth environment.
• Highly adaptable, with a self-starter mindset and the ability to manage multiple initiatives simultaneously.
• Strong collaborator with excellent communication skills and the ability to work across a range of internal and external stakeholders.
• Genuine passion for veterinary medicine and improving the clinic experience for teams and clients alike.
• This is a remote position; however, travel may be required ~20 30% of the time, including visits to clinics and attendance at workshops held at our support office in San Antonio.