Adobe Customer Journey Analytics (CJA) Developer

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Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision Right Talent. Right Time. Right Place. Right Price.

Job Title: Adobe CJA (Customer Journey Analytics) Developer
Location: Remote Role
Duration: Long-term Contract

Job Description:

• We are seeking a skilled Adobe Customer Journey Analytics (CJA) Developer with deep expertise in Adobe's Customer Journey Analytics platform, data stewardship, and a solid analytical background.
• This role will focus on managing and analyzing data, developing dashboards and reports, and integrating Adobe CJA with other Adobe Experience Cloud solutions.
• You will play a pivotal role in optimizing customer journey insights and ensuring data accuracy, governance, and best practices.

Responsibilities:

• Build, configure, and optimize Adobe CJA setups to support customer journey tracking across multiple touchpoints.
• Responsible for data stewardship in the Adobe Experience Platform (AEP) Data Lake, ensuring the accuracy, integrity, and quality of the data being ingested and analysed.
• Analyse both CJA and Adobe Analytics data, with a clear understanding of metrics, dimensions, and filters to derive actionable insights.
• Develop comprehensive dashboards and reports within both AA and CJA to track customer behaviours, identify patterns, and provide real-time insights to the business.
• Develop journey dashboards, summarize findings, recommend next steps, and continuously improve the customer experience based on data-driven insights.
• Help develop data connectors and integrate CJA with Adobe Real-time CDP (RTCDP) and Adobe Journey Optimizer (AJO) to streamline data flow and enhance the marketing technology stack.
• Support the tuning of CJA models and data schemas to ensure performance, scalability, and data accuracy.
• Assist in the development of governance frameworks for CJA, enforcing best practices for accessing reports, managing data, and ensuring compliance with data security standards.
• Work closely with stakeholders, including marketing, IT, and data teams, to ensure the CJA platform aligns with business objectives.

Experience:

• 3+ years of experience working with Adobe Analytics and/or Adobe Customer Journey Analytics.
• 2+ years of experience in data stewardship within the AEP Data Lake, with a focus on analyzing AA data.
• Strong background in data architecture, analytics, or data engineering with Adobe Experience Cloud products.
• Experience developing dashboards and reports in Adobe Analytics and CJA.
• Familiarity with developing insights from analytics data and recommending actionable steps.

Technical & Soft Skills

• Proficiency in Adobe Customer Journey Analytics, Adobe Experience Platform (AEP), and Adobe Analytics.
• Experience with integrating CJA with Adobe Real-time CDP and Adobe Journey Optimizer.
• Familiarity with data visualization tools such as Tableau, Power BI, or similar.
• Strong knowledge of JavaScript, SQL, and ETL processes.
• Experience with API integrations and data flow management.
• Analytical mindset with the ability to interpret complex data and extract insights.
• Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical teams.
• Ability to manage multiple projects and deadlines effectively.

Preferred Qualifications:

• Adobe Certified Expert in Analytics or Customer Journey Analytics.
• Experience in marketing automation and customer experience optimization.
• Familiarity with other Adobe Experience Cloud products like Adobe Campaign, Adobe Target, or Adobe Journey Optimizer.

Why Work With Us?
We believe in more than just jobs we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
* America's Most Honored Businesses (Top 10%)
* Fastest-Growing Staffing Firm by Staffing Industry Analysts
* INC 5000 List for Eight Consecutive Years
* Top 100 by Dallas Business Journal
* Spirit of Alliance Award by Agile1
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