Lead Product Owner

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of the Cybersecurity team, this position will be responsible for conducting research, analyzing data, and preparing reports and recommendations in relation to the support and roadmap of the product The ideal candidate must have a firm grasp of information technology infrastructure fundamentals as well as proven product ownership, analytical thinking, and problem-solving skills. In addition, the Product Owner will be responsible for analyzing and evaluating the effectiveness of the product/platform.

Your Primary Responsibilities:

• Excellent Technical and Communication (written as well) Skills
• Dedicated individual with good Product Management skills
• Solid understanding of Zero Trust, networking, data protection, End user experience principles.
• Knowledge of Zscaler Platform.
• Ensure that processes and tools evolve from a proactive to reactive monitoring capabilities, enabling Self-healing.
• Coordinate between support and Engineering teams to ensure effective delivery of monitoring services to the end-users
• Minimizes client service interruptions through early identification and resolution of problems.
• Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance.
• Ensures that organizational change and defined security procedures for all assigned systems are completed in accordance with client policies and procedures
• Performs routine system analysis, develops reporting metrics, performs proactive and predictive analysis, documentation, testing, implementation and on-going support.
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; advances appropriately
• Stay abreast of the latest monitoring technologies and trends
• Supporting service delivery goals for operational performance of the monitoring systems including:
  • Deployment of new products and services
  • Management of false positives and negatives
  • Configuration, release, and organizational change
  • Implementation of core applications supporting monitoring service support
• Must be flexible and be available to provide off-hours support when required

Qualifications:

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Professional certifications in technologies from companies like Microsoft, VMware and Citrix such as MCP, MCSE, VCP, CCA or CCEA is a definite plus
• Good understanding of hands-on support of hardware, software and OS layer of a Microsoft Windows environment, both physical and virtual, in a large enterprise environment.
• Ability to learn new complex tools, methods and processes quickly to become a domain expert
• An in-depth understanding of relational databases, SQL query language, PowerShell, Microsoft SQL Server administration, and other related Microsoft Business Intelligence technologies (Reporting Services, Integration Services, Analysis Services)
• An in-depth knowledge of various monitoring tools including SysTrack
• Knowledge of end user computing and unified communication
• A working knowledge of networking and VDI technologies is a plus
• Strong project management and leadership skills
• Self-starter, independent worker and team player

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here .

About the Team

Our Risk Management teams work to protect the safety and soundness of our systems and are responsible for identifying, managing, measuring and mitigating a spectrum of key risk types including credit, market, liquidity, systemic, operational and technology in all existing and new products, activities, processes and systems.

The Global Security Management department provides a general and specialized work force to enforce the rules, regulations, and procedures of DTCC. Responsible for the protection of all DTCC assets, to include the protection of data processing and telecommunications equipment, and to provide a safe and secure workplace for employees.