Servicenow Integration consultant

Overview

Remote
Depends on Experience
Full Time
Accepts corp to corp applications
25% Travel

Skills

Servicenow
ITSM
ITIL
CMDB
Integration
Asset management
API

Job Details

About R Systems:

R Systems is a global leader in technology and analytics services, delivering innovative solutions to drive digital transformation across industries like Telecom, Banking, Healthcare, and Public Services. With over 4,400 professionals in 25+ countries, we are committed to helping our clients achieve operational excellence and enhanced customer experiences.

We are proud to be Great Place to Work Certified in 10 countries, including India, the USA, Canada, and more. Our vibrant team culture fosters collaboration, innovation, and growth, making R Systems a fantastic place to work.

Join us in creating impactful solutions and advancing technology for a better tomorrow.

Overview

Seeking an experienced ServiceNow Developer/Integration Specialist to enhance and optimize the Department s ServiceNow platform. Role includes ITSM improvements, integrations (Jira, Teams, SharePoint), asset tracking automation, and platform performance optimization.

Key Responsibilities

  • Develop and configure ServiceNow ITSM, CMDB, Asset, and custom applications.
  • Build and maintain integrations using REST/SOAP, IntegrationHub, Flow Designer.
  • Implement Jira ServiceNow ticket sync and integrations with Teams/SharePoint.
  • Improve platform hygiene, security (ACLs), and performance.
  • Replace manual spreadsheet-based asset tracking with automated processes.
  • Support CRM-like intake workflows and streamline service processes.
  • Troubleshoot issues and provide documentation and knowledge transfer.

Required Skills

  • 5+ years ServiceNow development experience.
  • Strong ITSM, CMDB, and asset management knowledge.
  • Hands-on with scripting (JavaScript/Glide), workflows, business rules, UI policies.
  • Proven experience with Jira, Teams, SharePoint, or similar integrations.
  • Strong API and integration development skills.

Preferred

  • ServiceNow CSA; CAD/CIS certifications.
  • Experience in government/public-sector environments.

Why Join Us?

  • Innovative Environment: Work on impactful public sector projects that drive technological advancements.
  • Competitive Compensation: Receive a competitive salary and benefits package that reflects your expertise.
  • Professional Growth: Enjoy opportunities for career development, certifications, and continuous learning.
  • Flexible Work Arrangement: Benefit from a hybrid work model that supports both remote and on-site work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.