Need- Technical Project Manager with Genesys

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Technical project
testing management
Genesys
Snowflake
AWS
Tableau
Genesys ICON and/ or A3S\

Job Details

Hi,

The following requirement is open with our client.

Client: : TCS /

Title : Technical Project Manager with Genesys

Location : Sunnyvale, CA / Austin, TX

Duration : 12 Months

Rate :

Visa : H1b ,H1b-T,TN . visa


Relevant Experience (in Yrs.) : 10+

Passport number Mandatory

Onsite Position

  • An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact centre platform migration project.
  • Work closely with other cross-functional teams to deliver data and reporting design, documentation, change coordination, and testing during the migration of its contact centre platform which is shared with other business units.
  • This individual will shepherd the data and reporting design of the project
  • coordinate changes to reporting semantics and other instruments,
  • regularly socialize project status updates and business reporting impacts with stakeholders
  • document the new end-to-end data flows and objects, develop and execute data testing, and ensure data integrity and business continuity between both old and new platforms within the existing reporting infrastructure.

Required qualifications:

* Strong written and verbal communication skills

* Technical project management

* Change control and testing management

* Enterprise data warehouse experience

* Business operational and historical reporting Preferred qualifications:

* Contact centre experience

* Genesys Engage and/or Cloud CX

* Genesys ICON and/or A3S

* Datahub, data stewardship, knowledge management

* Snowflake / AWS, SQL

* Tableau

* in-house tools: Maestro, Monster board, Prism / Core, Data Door, UDM

Must Have Skills

Technical project management

testing management

Contact centre

Genesys Engage and/ or Cloud CX

Genesys ICON and/ or A3S\

Snowflake

AWS

Tableau

SQL

Thanks and Regards,

Rajya Lakshmi| Technical Recruiter

ASCII Group, LLC

Email:

Phone: )

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