Overview
Skills
Job Details
Hi,
The following requirement is open with our client.
Client: : TCS /
Title : Technical Project Manager with Genesys
Location : Sunnyvale, CA / Austin, TX
Duration : 12 Months
Rate :
Visa : H1b ,H1b-T,TN . visa
Relevant Experience (in Yrs.) : 10+
Passport number Mandatory
Onsite Position
- An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact centre platform migration project.
- Work closely with other cross-functional teams to deliver data and reporting design, documentation, change coordination, and testing during the migration of its contact centre platform which is shared with other business units.
- This individual will shepherd the data and reporting design of the project
- coordinate changes to reporting semantics and other instruments,
- regularly socialize project status updates and business reporting impacts with stakeholders
- document the new end-to-end data flows and objects, develop and execute data testing, and ensure data integrity and business continuity between both old and new platforms within the existing reporting infrastructure.
Required qualifications:
* Strong written and verbal communication skills
* Technical project management
* Change control and testing management
* Enterprise data warehouse experience
* Business operational and historical reporting Preferred qualifications:
* Contact centre experience
* Genesys Engage and/or Cloud CX
* Genesys ICON and/or A3S
* Datahub, data stewardship, knowledge management
* Snowflake / AWS, SQL
* Tableau
* in-house tools: Maestro, Monster board, Prism / Core, Data Door, UDM
Must Have Skills
Technical project management
testing management
Contact centre
Genesys Engage and/ or Cloud CX
Genesys ICON and/ or A3S\
Snowflake
AWS
Tableau
SQL
Thanks and Regards,
Rajya Lakshmi| Technical Recruiter
ASCII Group, LLC
Email:
Phone: )