IT Service Desk / Technical Support

Overview

On Site
DOE
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

See job description

Job Details


Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY.

Description:
Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.

Duties:
? Provide comprehensive IT technical support to user
? Maintain accurate call information in system
? Log, categorize and prioritize user tickets
? Escalate more complex customer technical issues.

NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.

For Immediate Response call , or send your resume to

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.