Overview
On Site
Depends on Experience
Contract - W2
Skills
Desktop Support
Printers
HP Printers
PCs
Help Desk
Technical Support
IT Support
Job Details
Position: IT Analyst/ Desktop Support
Location: Aberdeen, SD - Onsite
Duration: 12+ Months (Possible Extension)
Hours: 8am-4:30 pm
Export control required
Drug screen required
The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server support and/or networking
Skills
- Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:
- WINTEL/LINUX NetPC, Standard & Process PC s
- HP & Manufacturing Printers (HP, Zebra, etc.)
- Telecom Ethernet, LAN/WAN, Firewall, Routers and Switches, VOIP Phones, TCP/IP, VPN & Wireless
- Provide Standard and Local Software Support MS Office 365, Microsoft Teams, etc.
- Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime
- Maintain Dashboard Expectations for PC s, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities
- Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities
- Must be self-motivated and willing to work with minimal work direction by applying basic skills
Education
- Three to five years of IT infrastructure experience supporting Windows PCs, printers, and basic networking.
- HS Diploma
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