Applications Dev & Test - Product Designer 4

Job#: 3012390

Job Description:

Job Title: Product Designer 4 - Experience Strategy & Design Studio

Location: Remote

Team: Microsoft Experience & Devices - Experience Strategy & Design Studio

Type: Full-time (Contract)
Join a Team That Shapes the Future of Customer Experience

Are you a strategic thinker with a passion for crafting transformative customer experiences? Do you thrive in fast-paced, collaborative environments where design, research, and strategy converge? The Experience Strategy & Design Studio at Microsoft is seeking a Product Designer 4 to help envision and deliver end-to-end experiences that delight customers and drive business impact.
What Sets Us Apart

• Strategic Impact: We focus on large-scale, cross-product experiences that directly influence executive decision-making and shape the future of Microsoft.
• Collaborative Culture: Our horizontal team structure empowers designers to lead through influence, fostering deep partnerships across disciplines and organizations.
• Agile Innovation: We embrace a fast-paced, iterative approach to design, grounded in research and driven by customer needs.

Responsibilities

As a Product Designer 4, you will:

• Translate complex concepts into compelling narratives and visualizations that align stakeholders around NorthStar experience visions.
• Design using established systems and patterns, including content templates, UI controls, navigation models, and visual design standards.
• Deliver design artifacts across a range of fidelities-from low-fi sketches to high-fidelity prototypes.
• Create and maintain design documentation such as storyboards, wireframes, journey maps, personas, task flows, and creative briefs.
• Champion a customer-centric mindset by synthesizing insights from qualitative and quantitative research.
• Facilitate and support remote and in-person workshops to drive alignment and ideation.
• Present holistic solutions that span multiple touchpoints and organizational silos.
• Collaborate with cross-functional teams to ensure design intent is realized from concept through implementation.
• Use digital and physical tools to communicate design intent and gather stakeholder and customer feedback.

? Qualifications
Required:

• Bachelor's degree in Industrial Design, Product Design, HCI, or related field AND 8+ years of product/service design experience
• OR Master's degree in a related field AND 6+ years of experience
• OR Equivalent practical experience applying design thinking to solve complex problems
• Proficiency in design tools such as Figma, Photoshop, Illustrator, and/or Sketch

Preferred:

• 5+ years of experience delivering end-to-end product or service design solutions to customers
• Design Thinking certification from a recognized institution (e.g., IDEO, IBM, Stanford, Luna, Forrester)
• 3+ years conducting 1:1 user research interviews
• 5+ years facilitating live and virtual Design Thinking workshops
• 3+ years of experience in the technology sector, especially with enterprise (B2B) customers

Why Microsoft?

At Microsoft, we believe in empowering every person and every organization on the planet to achieve more. As part of our Experience Strategy & Design Studio, you'll be at the forefront of this mission-helping shape the future of how people experience our products and services.

Ready to design what's next? Apply now and help us reimagine the future of customer experience at Microsoft.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.