Overview
On Site
Full Time
Skills
End-user training
Customer service
Mechanical engineering
Automotive engineering
Electrical engineering
SPI
RPO
Design
EPC
Collaboration
Brand
Commodities
HVAC
Publishing
Leadership
FOCUS
Recruiting
Screening
Job Details
Description
Gather and define service parts business and technical requirements including Uniform Parts Classification (UPC), Functional Name Address (FNA), Uniform Model Designator (UMD), Regular Production Option (RPO), and Vehicle Description Summary (VDS) part number attributes usage and system logic of service parts usage in vehicles. Plan, design, implement, launch/improve Customer Care and Aftersales (CCA) web-based Aftersales Release and Cataloguing (ARC) system to authorize part releases from warehouses to dealers and to publish service part numbers in GM-dealer/distributor Electronic Part Catalogue (EPC). Document new ARC and legacy Engineering Releasing and Publication Activity (ERAPA) part release system processes and performance. Plan and ensure end user training during 5-7 year transition from ERAPA to ARC, with millions of individual part numbers. Collaborate with Software Developers, SPI Analysts, and Aftersales Service Release Engineers to define, refine, integrate, and release/improve web-based ARC supporting millions of current and thousands of new part numbers annually and vehicle service part applications (by vehicle brand, platform, architecture, and commodities including Chassis, HVAC, Propulsion, Interior, Body, Electrical and Thermal).
Additional Description
Bachelor's degree in Mechanical Engineering, Automotive Engineering, Electrical Engineering, or related field, and five (5) years of experience as a Service Parts or Aftermarket Parts Coordinator, Service Parts or Aftermarket Parts Engineer, Advanced Serviceability of Design Engineer, Service Parts Information (SPI) Process Coordinator, or related role. Must also have experience with: defining or releasing part number attributes usage and system logic of service parts usage in vehicles, authorizing part releases from warehouses to dealers and publishing service part numbers in OEM -dealer/distributor electronic part catalogue, or related.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Gather and define service parts business and technical requirements including Uniform Parts Classification (UPC), Functional Name Address (FNA), Uniform Model Designator (UMD), Regular Production Option (RPO), and Vehicle Description Summary (VDS) part number attributes usage and system logic of service parts usage in vehicles. Plan, design, implement, launch/improve Customer Care and Aftersales (CCA) web-based Aftersales Release and Cataloguing (ARC) system to authorize part releases from warehouses to dealers and to publish service part numbers in GM-dealer/distributor Electronic Part Catalogue (EPC). Document new ARC and legacy Engineering Releasing and Publication Activity (ERAPA) part release system processes and performance. Plan and ensure end user training during 5-7 year transition from ERAPA to ARC, with millions of individual part numbers. Collaborate with Software Developers, SPI Analysts, and Aftersales Service Release Engineers to define, refine, integrate, and release/improve web-based ARC supporting millions of current and thousands of new part numbers annually and vehicle service part applications (by vehicle brand, platform, architecture, and commodities including Chassis, HVAC, Propulsion, Interior, Body, Electrical and Thermal).
Additional Description
Bachelor's degree in Mechanical Engineering, Automotive Engineering, Electrical Engineering, or related field, and five (5) years of experience as a Service Parts or Aftermarket Parts Coordinator, Service Parts or Aftermarket Parts Engineer, Advanced Serviceability of Design Engineer, Service Parts Information (SPI) Process Coordinator, or related role. Must also have experience with: defining or releasing part number attributes usage and system logic of service parts usage in vehicles, authorizing part releases from warehouses to dealers and publishing service part numbers in OEM -dealer/distributor electronic part catalogue, or related.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.