Client Technologies Technician

Overview

Remote
On Site
$35 - $35 hourly
Contract - W2
Contract - Temp

Skills

Enterprise Resource Planning
Customer Relationship Management (CRM)
Human Resources
Information Systems
HR Management System
Learning Management
LMS
Information Management
SIMS
Information Technology
Software Support
Management
Status Reports
Evaluation
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client in Orlando, FL that is seeking a Client Technologies Technician.

Summary:
The Client Technologies Technician provides 2nd-tier support and configuration for packaged and custom applications. Specifically, this role implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). The Client Technologies Technician is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.

Duties:
* Provide setup and configuration of applications
* Provide 2nd-tier support for business applications within the enterprise
* Develop recommendations for enhancing approaches for software support service
* Develop and manage effective working relationships with other departments, groups, and personnel with whom work must be coordinated or interfaced
* Analyze the performance of programs and take action to correct deficiencies
* Provide a minimum of weekly status report updates for current projects
* Provide consultation for the evaluation of packaged applications
* Provide the implementation, configuration, and deployment of new packaged software application
* Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
* All work responsibilities are subject to having performance goals and/or targets established (these essential functions are not to be construed as a complete statement of all duties performed; Employees will be required to perform other job related duties as required)

REQUIREMENTS:
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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