Sr Desktop Support Engineer

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

system hardware
operating systems
software systems
Install new/rebuild existing servers
configure hardware
peripherals
services
directories
Windows 11 and O365

Job Details

Hi,

Greetings from DIA SOFTWARE SOLUTIONS LLC!

We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?

Direct client Req:: Need Sr Desktop Support Engineer VA , Onsite

PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !

Job Description:

  • Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
  • Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
  • Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
  • Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
  • Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
  • Support and collaborate with team members and other technical staff to resolve IT requests.
  • Prepare the facilitation of video conferencing for users.
  • Schedule shipping of equipment to facility locations.
  • Receive and document inbound equipment.
  • Perform equipment surplus.
  • Maintain real-time hardware, software, and phone peripherals electronic inventory system.
  • Replenish equipment inventory as needed not to impede operation of ITU or the agency.
  • Provide technical and application training to interns.
  • Complete other duties, tasks or projects as assigned.
  • Provides field coordination and planning for the effective use of management information systems.

SKILLS MATRIX

Skill

Required

Amount of Experience

Experience

Ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines.

Required

5 years

Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards

Required

5 years

Experience with Windows 11 and O365

Required

3 years

DIA SOFTWARE SOLUTIONS LLC.

Austin, TX 78727| Direct:

DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Diasoft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Dia Software Solutions