Overview
Skills
Job Details
Job Description: Senior UI/UX Designer
We are seeking a Senior UI/UX Designer with extensive experience designing enterprise systems and creating intuitive, accessible, and responsive digital experiences. The ideal candidate will have a strong background in user research, prototyping, accessibility standards, and collaboration with cross-functional teams to deliver user-centered solutions for complex systems.
Key Responsibilities
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Lead user research initiatives and journey mapping to identify opportunities for improving system usability and accessibility.
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Design wireframes, prototypes (low/high fidelity), and visual hierarchies that align with accessibility guidelines and branding standards.
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Conduct usability testing and apply insights to improve workflows, navigation, and overall user experience.
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Collaborate with cross-functional teams including business analysts, developers, and stakeholders to ensure alignment with business goals and user needs.
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Create data visualizations and clear visual narratives to simplify complex information.
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Contribute to discovery workshops, feedback sessions, and sprint planning within agile development cycles.
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Leverage tools such as Figma, Adobe XD, Sketch, and Hotjar to deliver high-quality designs.
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Apply UX best practices for responsive design, accessibility (WCAG), SEO optimization, and mobile-first principles.
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Advocate for user-centered design principles, ensuring empathy and inclusivity drive decision-making.
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Design for complex rule-based, data-intensive systems in regulated industries (e.g., government, healthcare, finance).
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(Preferred) Demonstrate experience with AI/ML interfaces, particularly in explainable AI (XAI) and human-AI interaction.
Required Qualifications
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11+ years hands-on experience designing user interfaces and experiences for enterprise systems.
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Proficiency in Figma, Adobe XD, Sketch, and related design/prototyping tools.
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11+ years of collaboration experience with both technical and non-technical stakeholders, translating business needs into design solutions.
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10+ years applying UX principles (hierarchy, contrast, alignment, responsive design, accessibility).
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10+ years of experience creating wireframes, prototypes, and visual assets to support agile development.
Preferred Qualifications
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5+ years designing graphical diagrams, workflows, and system architecture visuals.
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3+ years facilitating design workshops, stakeholder sessions, and user feedback studies.
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3+ years Bachelor s degree in HCI, Graphic Design, Computer Science, or related field (or equivalent experience).
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Strong multitasking ability to manage concurrent design streams across projects.
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Familiarity with eligibility determination systems or similar rule-based, data-intensive applications.
***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen s client, allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.