Epic Patient Access Analyst

Job Summary: The Application Analyst position will be housed under a subsidiary organization of C3, Community Technology Cooperative, LLC (CTC) to implement, maintain, support, and maximize the use of clinical, financial, and administrative portions of the Epic software applications utilized by CTC in conducting daily operations under the direction of the Director of Applications.

Responsibilities: Maintaining current clinical, financial, and administrative applications, implementing new clinical, financial, and administrative Epic applications
Assisting in the assessment of workflow processes and assisting in process re-engineering to achieve efficiencies in departmental operations
Assisting users in developing reports and analyses, troubleshooting, and resolution of application issues
Working with the IT Education staff to assist in training users and in the development of documentation
Maintaining a level of knowledge about IT operations and network issues and maintaining current industry knowledge
Other duties as assigned

Required Skills: Epic Cadence Certification
Epic Prelude Certification
Minimum of three years' experience as a certified Epic analyst
Minimum experience of having participated in at least one Epic implementation

Desired Other Skills: Familiarity with the MassHealth ACO program
Familiarity with Federally Qualified Health Centers
Experience working in a provider organization
Experience working in a managed care environment
Experience with anti-racism activities, and/or lived experience with racism is highly preferred