Corporate Business Specialty Application Administrator - AML/CFT

Description
We are seeking an experienced Administrator to join our Business Application Support team. This position will be responsible for the administration, support, and maintenance of the Fraud and AML/CFT (anti-money laundering and countering the financing of terrorism) platforms. The successful candidate will work closely with cross-functional teams to ensure smooth daily operations, support system capabilities, assist with releases and vendor upgrades, and enhance platform performance. Additionally, the role will involve supporting end users, performing scheduled system maintenance, maintaining third-party applications and services integration, managing platform releases, and collaborating with the AML/CFT department and technical teams to implement system improvements. You will lead multiple initiatives simultaneously, ensuring projects are completed successfully and meet audit standards.
As a senior administrator, you will guide less experienced team members to ensure they adhere to our standards. You will also maintain up-to-date technical documentation and ensure testing is completed at all levels for new systems, releases, enhancements, and break/fix solutions. In this role, you will work in cross-functional teams (AML/CFT and Fraud), providing technical and analytical support for both new and current production systems. As a representative of the IT Department, you will interact with all levels of bank groups and management. Therefore, professionalism and diplomacy are essential for building trust and ensuring the success of the position. The ideal candidate will bring strong leadership, problem-solving skills, and the ability to manage complex technical projects, ensuring our Fraud and AML/CFT platforms support the bank's strategic goals and operations.
This is a Corporate position which may in AZ, CO, ID, MT, NV, UT, WA, WY, or TX.

All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

DUTIES AND RESPONSIBILITIES:

• Responsible for the administration, user access and support, and related maintenance of Fraud and AML/CFT platforms.
• Develop strategies for improved system support; solutions performance; support department in delivery of new functionality and implementation.
• Monitor system performance and address system outages and communicate those outages to the Service Desk and to the Banks on short notice with minimal supervision
• Responsible for coordinating and participating in new platform software products and releases that impact the organization's business services and operations. This includes active participation and coordination with the technical counterparts, Quality Assurance, and functional teams to ensure seamless updates, releases, and new feature implementations.
• Develop thorough and positive communication, both specific and broad, for system changes being implemented in production
• Responsible for maintaining effective and efficient information technology systems and applications, including system integrations. Establishing protocols and developing procedures for assigned applications to optimize the organization's ability to provide services to the banks and the bank customers.
• Collaborate with IT staff in translating business requirements into functional and technical requirements.

• Provide guidance or work direction to lower-level analysts and/or vendors. Take a lead role in assigned log review, applications documentation, and providing training to Level II Support and other team members, as needed.

• Responsible for upholding all Standard Operating Procedures, Change Management Process, Release Management, and Service Level Agreements as outlined in IT policy.

• Responsible for assuring accurate, thorough testing is completed by appropriate users at all levels of the organization. Responsible for working with change management to submit changes for fixes and updates.

• Manage the priorities for system related work (defects and enhancements) and present recommendations to management and/or application team. Support production problems and trouble tickets, including troubleshooting with external vendors.

• Responsible for creating, maintaining, and providing all necessary documentation on IT operational and security audit controls for assigned systems, including the heavily scrutinized SOX controls for AML/CFT and Fraud systems.

• Responsible for analyzing and occasionally collecting the business and functional requirements for established applications from varying levels of the organization and then transferring that knowledge into technical solutions focusing on positive impact to the organization and overall customer experience with the banks.

• Develop reports and dashboards as needed. Coordinate with groups of business users who will test, validate, and evaluate new applications and functions to determine issues in services and software provided.

• Responsible for providing judgment, advice, recommendations, and best practices on systems to help senior management make informed decisions that impact peers and employees at all levels of the organization.

• Support functional business units (AML/CFT and Fraud) in gathering documents and responding to requests from internal auditors, examiners, and other system validators in a timely and accurate manner.

• Support the remediation of any documented issues involving AML/CFT and Fraud systems

• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date

About You

• QUALIFICATIONS:
• Bachelor's Degree

• Information Systems, Information Technology, Computer Science, or related field.

• 7 years - Hands-on application management experience, preferably in the field of business process management, workflow automation or comparable software systems.
• 7 years - Lead administration on application designated as a specialty application such as BAM+, Verafin or other Fraud and/or AML/CFT applications.
• 7 years - End user support, and other industry-standard techniques and practices. Microsoft Windows operating system experience and Office applications. Providing both on and after hours software support by completing small scale and system-wide software upgrades and installations.
• Knowledge of AML/CFT compliance regulations at a financial institution, money laundering typologies, and fraud red flags and prevention strategies
• Knowledge Of Agile, ITIL, Scrum, SDLC and/or Waterfall methodologies and use of management tools such as Jira, Azure Dev Ops, Trello or others. ITIL service delivery and management, change management, release management frameworks. Use of modeling tools, such as Visio or Lucid Chart, Citrix Client.
• Knowledge Of Banking industry or experience operating in a highly regulated environment.
• General Bank products and services, particularly those offered in a community banking environment, including understanding of bank operations and the flow of funds through a financial institution.

Required Skills and Abilities

• Employee must be trustworthy and possess a significant level of credibility, discretion, and diplomacy.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
• In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
• Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
• Ability to present ideas in user-friendly language.
• Employee must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization.
• Ability to serve as a backup for other staff members in a mutually supportive teamwork environment.
• Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.
• Employee must be a self-starter with ability to take ownership and accountability of all roles and responsibilities with minimal supervision.
• Employee must be capable of regular, reliable, and timely attendance.

Skills

• Application support, Application administration, BAM+, Verafin

Pay and Benefits
The pay range for this position is $110000.00 - $160000.00/yr.
This position is eligible for a yearly Short-Term Incentive Bonus with a target of 20% of salary (paid as cash) and a yearly Long-Term Incentive Bonus with a target of 7.5% salary (paid into 401k).
Workplace Type
This is a hybrid position in Seattle,WA.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.