Overview
On Site
Contract - W2
Contract - Independent
Skills
Microsoft Windows
IOS Development
Microsoft Office
Microsoft Outlook
TCP/IP
Computer Networking
Network
Dragon NaturallySpeaking
DNS
SMTP
DHCP
Motivation
Android Development
Cisco
Citrix
FOCUS
Microsoft
Help Desk
Active Directory
Computer Hardware
Configuration Management
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are offering a long term contract employment opportunity for a Help Desk Technician in the transport industry, based in Wilmington, Ohio. As a Help Desk Technician, you'll play a key role in handling technical inquiries, setting up and troubleshooting hardware, and managing network services for our team. You will be expected to communicate complex technical concepts in an understandable way, as well as work efficiently in a fast-paced environment.
Responsibilities:
Communicate technical concepts to non-technical people in a clear manner
Analyze and solve problems effectively and timely using industry best practices and procedures
Balance multiple tasks in a fast-paced environment
Set up, configure and troubleshoot desktop/notebook hardware
Handle Windows desktops and notebooks, as well as iOS devices, in a networked environment
Utilize Microsoft Office 2007, 2010, 2013 and 2016 and Outlook 2007, 2010, 2013 and 2016
Apply some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
Use some knowledge of Active Directory concepts and administration
Work in a structured, process-driven environment
Show self-motivation in handling tasks and responsibilities.
Requirements
Proficiency in Android Development, with the ability to troubleshoot and resolve related issues
Strong knowledge of Cisco Technologies, capable of maintaining and optimizing these systems
Expertise in Citrix Technologies, with a focus on their application in a transport setting
Familiarity with Mac Computers, including troubleshooting and general maintenance
Proficiency in using Microsoft applications, specifically those relevant to help desk operations
Experience with Active Directory, including management and configuration
Knowledge of Apple Devices, with the ability to troubleshoot and resolve issues
Proficient in Computer Hardware, capable of diagnosing and fixing common hardware issues
Experience with Configuration Management, ensuring systems are consistently configured in an approved manner
Familiarity with Deployments, specifically with the ability to manage and execute them in a transport setting
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a long term contract employment opportunity for a Help Desk Technician in the transport industry, based in Wilmington, Ohio. As a Help Desk Technician, you'll play a key role in handling technical inquiries, setting up and troubleshooting hardware, and managing network services for our team. You will be expected to communicate complex technical concepts in an understandable way, as well as work efficiently in a fast-paced environment.
Responsibilities:
Communicate technical concepts to non-technical people in a clear manner
Analyze and solve problems effectively and timely using industry best practices and procedures
Balance multiple tasks in a fast-paced environment
Set up, configure and troubleshoot desktop/notebook hardware
Handle Windows desktops and notebooks, as well as iOS devices, in a networked environment
Utilize Microsoft Office 2007, 2010, 2013 and 2016 and Outlook 2007, 2010, 2013 and 2016
Apply some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
Use some knowledge of Active Directory concepts and administration
Work in a structured, process-driven environment
Show self-motivation in handling tasks and responsibilities.
Requirements
Proficiency in Android Development, with the ability to troubleshoot and resolve related issues
Strong knowledge of Cisco Technologies, capable of maintaining and optimizing these systems
Expertise in Citrix Technologies, with a focus on their application in a transport setting
Familiarity with Mac Computers, including troubleshooting and general maintenance
Proficiency in using Microsoft applications, specifically those relevant to help desk operations
Experience with Active Directory, including management and configuration
Knowledge of Apple Devices, with the ability to troubleshoot and resolve issues
Proficient in Computer Hardware, capable of diagnosing and fixing common hardware issues
Experience with Configuration Management, ensuring systems are consistently configured in an approved manner
Familiarity with Deployments, specifically with the ability to manage and execute them in a transport setting
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.