Network Technician Engineer II

Role: Network Technician Engineer II

Location: Raleigh, NC

6+Months Contract

The Network Technician -III should have an advanced understanding of Transport Network functions such as SONET, SDH and DWDM signal flow and troubleshooting. Performs tasks associated with the maintenance, installation and change of company transport network service. With a strong understanding of telecommunications, the tech 3 will be responsible for implementing, troubleshooting, managing and correcting customer and network service issues.  In addition assist management with process improvements.

The Main Responsibilities

• The Network Technician 3 (NT3) serves as primary technical point of contact for the implementation and regroom team, interfacing with engineering, service delivery, internal and external partners and customers.
• The NT3 leads technicians in working with internal and external departments and vendors to ensure on-time delivery of service.
• The NT3 leads network system installations and/or maintenance activities.
• The NT3 documents process and trains technicians in provisioning layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G ethernet systems.
• The NT3 serves as a SME, mentor and trainer for technicians of junior grade and experience.
• The NT3 serves in an in-charge supervisory role in the absence of the manager.
• Primary function is to lead the network implementation team in documenting process in building router configs on customer and network data and transport circuits
• Lead the team in performing install and regroom activities on data and transport circuits.
• Perform fault isolation and resolution activities on customer and network circuits.
• Work with engineering and service delivery organizations to assist with install, regroom and trouble resolution activities.
• Strong skills in BGP, EBGP, OSPF, MPLS and static routing.  As well, a basic understanding of LAN and WAN technology.