Clinical Healthcare Business Analyst

We have a 12 month contract opportunity for a Business Analyst -Clinical healthcare. This position is fully remote but must work CST business hours. Potential for quarterly travel.

Position Overview

We are seeking a skilled Business Analyst to join our Process Optimization team and drive strategic improvements across organizational operations. This role serves as a critical liaison between business stakeholders and technical teams, partnering closely with the Solution Architect to identify, evaluate, and prioritize process optimization opportunities. The successful candidate will conduct comprehensive project intake assessments to determine which processes qualify for optimization initiatives, ensuring maximum impact and sustainable improvements in operational

Project Intake and Assessment

- Conduct thorough project intake sessions with business units and operational leaders

- Evaluate and vet processes to determine qualification for process optimization initiatives

- Develop comprehensive problem statements and scope definitions for proposed projects

- Assess project feasibility, complexity, and alignment with organizational strategic objectives

Data Gathering and Analysis

- Collect and analyze quantitative and qualitative data on current-state processes

- Document existing workflows, pain points, and performance metrics

- Identify process inefficiencies, bottlenecks, and improvement opportunities

- Gather stakeholder requirements and define success criteria for optimization projects

Business Case Development

- Calculate ROI projections and cost-benefit analyses for proposed optimization projects

- Identify and articulate intangible benefits including employee satisfaction, customer experience, and operational quality improvements

- Develop compelling business cases to secure stakeholder buy-in and resource allocation

- Present findings and recommendations to leadership and cross-functional teams

Stakeholder Collaboration

- Partner with Director of Process Optimization and Solution Architect to align improvement strategies with business requirements

- Facilitate workshops and interviews with business stakeholders, process owners, and operational leaders

- Coordinate with Process Mining and Automation teams to ensure integrated approach to improvements

- Serve as primary liaison between business operations and process optimization initiatives

Documentation and Reporting

- Create detailed process documentation, requirements specifications, and project charters

- Maintain project intake pipeline and status reporting for leadership visibility

- Develop standardized templates and frameworks for consistent project evaluation

- Track and report on project outcomes and performance metrics

Experience

- 3-5 years in business analysis with proven process improvement success

- 2-3 years in clinical healthcare (hospital, health system, or healthcare tech)

- Experience with clinical workflows, operations, and regulatory requirements

- Familiarity with project intake and business case development

Education & Certifications

- Bachelor's degree preferred (Business, Healthcare Admin, Industrial Engineering)

- Six Sigma Green/Black Belt preferred

- CBAP or PMI-PBA certification a plus

- Healthcare-specific certifications or training preferred

Technical Skills

- Proficiency in Visio, Lucidchart, or similar tools

- Advanced Excel for data analysis and financial modeling

- Experience with project management tools

- Familiarity with EHR, PACS, LIS systems

- Knowledge of HIPAA, Joint Commission, and other regulations

Core Competencies

- Strong analytical and critical thinking skills

- Excellent communication and presentation abilities

- Deep understanding of clinical workflows and healthcare operations

- Change management experience

- Collaborative and cross-functional team player

Preferred Qualifications

- Experience with Lean methodology and continuous improvement

- Knowledge of healthcare quality metrics and performance frameworks

- Familiarity with process mining tools

- Experience with RPA and automation opportunity identification

- Background in healthcare consulting or optimization roles

- Knowledge of operational excellence frameworks and performance improvement methodologies

- Familiarity with process mining tools and data-driven process analysis

- Experience with automation assessment and RPA opportunity identification

- Background in business consulting or process optimization roles

- Experience in financial services, manufacturing, or other process-intensive industries

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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