Overview
Skills
Job Details
Role: ERP Project Manager
Location: Town of Clayton- Johnston County, North Carolina
Our client is seeking an experienced consultants to assist in the development of a Request for Proposals (RFP) with the option to utilize the consultant for the vendor selection process, contract negotiations, and implementation advisory services for a new Enterprise Resource Planning (ERP) system. This initiative is part of the Town's strategic efforts to modernize its core business processes and improve service delivery across departments. The selected consultant will work closely with Town staff to assess current systems, gather business and technical requirements, engage stakeholders, and draft a comprehensive and competitive RFP for the procurement of an ERP system including the options above, who can provide guidance that aligns with the best practices and the client's longterm operational goals.
TASK 1 - PROJECT PLANNING AND MANAGEMENT
The consultant will establish a solid project structure to ensure alignment, accountability, and
progress throughout the engagement.
Develop and present a comprehensive project plan with clear milestones, deliverables, and
timelines.
Establish a governance structure including a project steering committee and working groups.
Define project roles and responsibilities, including Town and consultant team members.
Facilitate regular check-ins, progress updates, and steering committee meetings.
Identify project risks and provide mitigation strategies.
Provide project documentation and reporting.
Deliverable: Needs Assessment & Business Process Analysis Report (including gap analysis)
TASK 2 - DEVELOP A PLAN OF ACTION
Based on the assessment of needs, the consultant will develop a clear and actionable roadmap.
Prioritize business and technical needs.
Recommend process improvements and system integration opportunities.
Define a phased implementation approach if needed.
Provide organizational readiness and change management recommendations.
Estimate budget, timeline, and staffing/resource requirements.
Deliverable: ERP Strategic Roadmap & Implementation Plan
TASK 3 - DEVELOP REQUEST FOR PROPOSAL (RFP) FOR ERP SOFTWARE
The consultant will lead the drafting of an ERP RFP tailored to the cleint's needs. Translate process requirements and technical specifications into an RFP format. Include project background, scope, functional and technical specifications, vendor qualifications, implementation requirements, and submission criteria. Ensure RFP complies with NC public procurement laws and Town policies. Work with Procurement to finalize and release the RFP.
Deliverable: Complete ERP Software RFP Document
TASK 4 - IDENTIFY EVALUATION CRITERIA
The consultant will assist the Town in creating a fair, transparent, and valid evaluation criteria. Define functional, technical, and cost-related evaluation criteria. Create scoring matrix with weightings aligned with Town priorities Develop tools for initial proposal evaluation and vendor demonstration scoring. Establish protocols for reference checks and site visits.
Deliverable: Evaluation Criteria Matrix & Vendor Evaluation Process
TASK 5 - SELECTION OF VENDOR
The consultant will support the full vendor selection process. Assist with vendor communications, Q&A, and proposal review coordination. Facilitate vendor demos and support evaluators with guided analysis. Conduct reference checks and advise on vendor viability. Lead consensus scoring discussions and selection justification.
Deliverable: Vendor Selection Report with Scoring Summary & Recommendation.
TASK 6 - CONTRACT NEGOTIATIONS WITH SELECTED FIRM
The consultant will assist the Town in achieving favorable contract terms. Review and advise on the draft contract, terms of service, and service level agreements. Support negotiation of licensing, implementation, maintenance, and support pricing. Advise on deliverable timelines, milestones, penalties, and warranty provisions. Ensure contract reflects the scope of services and the Towns legal and procurement requirements.
Deliverable: Final negotiated contract and supporting documentation.
TASK 7 - IMPLEMENTATION ADVISORY SERVICES
The consultant will serve in an advisory capacity during the early stages of ERP implementation.
Provide guidance and oversight on project planning and kickoff activities.
Assist with data migration strategy, testing protocols, and user training planning.
Monitor vendor adherence to timeline and deliverables.
Advise on Town-side project team readiness and internal communications.
Support issue resolution, change requests, and quality assurance.
Deliverable: Implementation Oversight Reports & Post-Implementation Readiness Checklist
GENERAL CONSULTANT RESPONSIBILITIES:
- Maintain regular communication with the Towns Project Manager and leadership.
- Provide timely and professional deliverables in agreed formats.
- Ensure confidentiality, neutrality, and objectivity throughout the process.