Network Systems Analyst (OCI)

Job Description

The Corporate Networking organization within Oracle Cloud Infrastructure (OCI) designs, deploys, operates, and supports employee connectivity solutions and services for Oracle. We manage Corporate Offices, On-Prem Data Centers, wired/wireless networks, WAN connectivity, and related services such as VPN and IDS/IPS.

We are looking for a Network / Security Analyst with a strong technical background to help us transform the corporate network. As a Network analyst, you will be responsible for the delivery and operation of critical employee connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Operations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. You should be able to travel to complete network hardware installations and perform other hands-on work at regional offices.

This position will work onsite in Broomfield-CO, Nashville-TN, or Austin-TX.

This position will require extensive business travel (75%) to Oracle offices mainly within Canada.

Career Level - IC2

Responsibilities

• Deploy company LANs, WANs, and wireless networks, including routers, firewalls, load balancers, switches, and other hardware
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
• Work within an Agile team to deliver network and security solutions
• Transition solutions successfully into Network Operations
• Identify opportunities to automate responses to common operational problems and requests
• Ensure compliance, configuration and data quality levels are maintained
• Work with internal stakeholders
• Respond to escalations to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices
• Provide on-call support services as needed
• Document work instructions or procedures
• Travel to complete hands-on tasks at different office locations globally
• Provide in person support at primary office location

General

• Good written and verbal English communication skills
• Effectively communicate with people on both a technical and non-technical level
• Ability to work with a global, remote workforce
• Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
• A focus on customer service / satisfaction.

Minimum Qualifications:

• This position will work onsite in Broomfield-CO, Nashville-TN, or Austin-TX.
• This position will require extensive business travel (75%) to Oracle offices mainly within Canada.
• Knowledge in network and network security technologies, including:
  • Protocols such as TCP, IPv4, IPv6, DNS, DHCP, SSL
  • Routers and switches such as Cisco Nexus, Juniper MX, and Arista
  • Firewalls such as Fortinet, Juniper, and Palo Alto
  • Load balancers such as F5
• Knowledge of routing and switching
• Demonstrated ability to quickly troubleshoot technical problems to root cause to restore service
• Experience in at least one enterprise infrastructure area

Preferred Qualifications:

• CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent
• Practical experience developing and running scripts or other automation technologies
• Technical understanding and practical application of network protocols and technology
  • VPN - IPSEC and SSL
  • Firewalls and load balancers, security policy management
  • Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.
• Knowledge of Cloud Infrastructure platforms like OCI, AWS, Azure and/or Google Cloud Platform (including Networking)
• Technical understanding and practical application of security support
• Technical understanding and practical application of DevOps
  • Continuous Integration / Continuous Delivery & Deployment Tools
  • Network as Code strategy
  • Familiarity of IaaS/PaaS/SaaS infrastructure/environments
  • Integration technologies (APIs)
  • Scripting experience in Ansible, Python, Terraform, and others

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $30.29 to $60.63 per hour; from: $63,000 to $126,100 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.