UX Researcher

Long term contract, 6 months to start, likely extension

100% remote working EST hours

Must have:

Bachelor s degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field, or equivalent practical experience

Strong research on e-commerce and design

Job Title: UX Researcher

Job Overview:
Contemporary Staffing Solutions is seeking a UX Researcher to join our client to help drive data-informed product and business decisions through impactful user experience research. This remote contract role will play a key part in understanding customer behavior across global digital platforms particularly within eCommerce by leading end-to-end research initiatives and transforming insights into actionable recommendations. Working closely with product owners, designers, and cross-functional stakeholders, this individual will shape intuitive experiences that enhance engagement and support business growth.

Work Schedule:
Monday Friday, 9:00 a.m. 5:00 p.m. EST

Key Responsibilities of the UX Researcher:
Lead full-cycle UX research projects from defining objectives and designing studies to synthesizing data and presenting findings that inform product roadmaps and strategy.
Develop and track quantitative UX metrics to evaluate user satisfaction and success across complex eCommerce and enterprise platforms.
Partner with product, design, and engineering teams to integrate user insights into the design and development process, ensuring data-driven decision making.
Utilize statistical tools and survey platforms to conduct qualitative and quantitative analyses, transforming data into clear, actionable insights.
Communicate results to technical and non-technical audiences through compelling storytelling and data visualization.
Manage multiple projects simultaneously, balancing short-term research needs with long-term strategic priorities.

Qualifications and Skills for the UX Researcher:
Bachelor s degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field; equivalent experience also considered.
5+ years of applied UX research experience, preferably supporting digital or eCommerce platforms.
Proficiency with research and analytics tools such as Qualtrics, Medallia, Glassbox, FullStory, SPSS, SQL, SAS, or similar.
Experience designing and executing both qualitative and quantitative research, with a focus on uncovering actionable insights.
Strong communication and presentation skills, with the ability to influence senior stakeholders and cross-functional partners.
Self-starter with excellent prioritization, problem-solving, and adaptability in fast-paced environments.
Portfolio showcasing research deliverables, methodologies, and resulting business impact.

Why Join Us?
This is a unique opportunity to make a measurable impact within a Fortune 500 organization by shaping the future of digital experiences through research-driven insights. You ll work alongside seasoned UX professionals in a collaborative, innovation-focused culture where your expertise is valued and your voice drives product excellence.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting ;/p>